Taco Bell — Restaurant in Bristol Township

The very tall dark skinned woman (manager?) at the Oswego, IL location is EXTREMELY dismissive. We have had missing items on several occasions and if we ask if this or that is in the bag, she gets indignant and literally looks down her nose at you and says - "Is it on the receipt? Is it? Then, it's in the bag." Of course, this is not always the case.

Don't bother calling if there is a problem, no one will answer the phone - EVER. And don't tell her in person, she will not believe you or imply that you are lying. We've ordered in store and found something missing, and she proceeded to blame us - we didn't order it, according to her. She is never wrong. Never.

Something as innocent as asking for a drink holder or bag, puts her out. No matter how friendly you are to her, she is annoyed that you had the audacity to be in her presence.

Whenever we order we pray that she is not there. If she is, we hope that we do not have to deal with her & that she will not touch our food.

She has very long decorative nails and never wears gloves when handling food. That is unsanitary. I highly doubt that she is thoroughly scrubbing those fancy gemmed nails before making food. She is often texting while at the food station, & lays her nasty phone on the counter where the food is being made.

I have never met a person who works in a service industry with such a hateful demeanor. She clearly does not like her job, or other people. I know others have complained about her, yet she remains. I...

I will give this location 1 star for easy access to the location. The dark skinned women manager is terrible. Very rude and condescending. I will no longer go there because of this person. The food is small portions and oddly expensive. You do not get a taco, you get a teaspoon of meat with cheese rolled up. Multiple times incorrect items have been in my order after using the mobile app, in the drive thru ordering in person and in store in person, this is the norm each time I have been there. The service staff appear to be miserable. I can’t stress enough how awful the manager and has terrible customer service skills. I was told that if I wanted to order something I forgot, I have to drive around and re order. I can’t pay at the window even if there is no cars in the drive thru. When my order was wrong she dismissed me and told me it’s my problem. I have given this place too many chances and I am now no longer going to return. It is a strange business model when you don’t want to help your customers or take their money. Odd to me also that the same reviews keep being posted yet the business...

I don't know who categorized this as Mexican, it's not. Secondly, there is something off about this place. The food is not the same as every other Taco Bell you can visit. Especially from the night crew. The portions are less than you get at other Taco Bells too. It always seems like they skimp on the ingredients. We actually live around the block from this place we started going all the way to another one in Montgomery because the food is so much better. My last time coming here was after I broke my tooth on an over cooked "nacho fry", or one that had been sitting long enough to get hard. Sometimes the shells and chips taste stale/not as fresh. I also tried a the Fiesta Taco Salad here once and there was so much water in it, it was not enjoyable. Do not go here, unless its the only food available and you...