I’m deciding to leave this review because today was the last straw after letting too many bad experiences slide. She literally decided to keep My change without My permission! That was really entitling of her, she looked at Me and said “ok have good day!” With a straight face lol I asked her for a receipt at least so if I again get sick and hospitalized for eating their food again I’d have proof of purchase but she told Me because I had paid with cash she couldn't give Me a receipt smh! My children and I got so sick once from eating a spoiled Lalo… we had diarrhea and vomiting for 3 days straight! IV was needed!!! I literally order from DoorDash so I don’t have to deal with them directly… extremely rude customer service… don’t know how to talk or treat their customers at all! Another time I ordered a sauce bwa they forgot to deliver so I requested a refund that they refused to give so I had a male friend go in and ask for the refund and they refused him for 40 mins due to their greed. Finally an elder man decided to refund it. Another time I got a call stating they don’t have what I ordered on the app so I told them go ahead and just refund it then, I was told they'll give Me turkey instead… after a few mins of exchanged, I finally agreed to settle for the turkey… once I got My order and opened it… it was burnt grio!!! I was truly aggravated but I’ve come to the conclusion that they’ll do about anything to not loose a dollar or refund anything by any means necessary even if it means selling spoiled food… kinda sad and I might have to wash My hands of this place because I truly brushed so much under the rug but the lady’s entitlement today was the icing on the cake!...
Read moreI've been coming here for the past couple of years and I have to tell you at first their customer service was terrible, meanwhile their food was pretty good. Recently, I've been ordering take out from them and I have to tell you disappointment after disappointment. The food they've been serving us is terrible now, had to toss put the food numerous times because it ws spoiled. Never seen rice so slimy and smelly before, couldn't even look at it. The portions are getting smaller, prices are increasing and yet the food isn't fresh. It looks like they left the rice put for days and put it to warm up and serve the customers. It's very disgusting, my girlfriend and I decided to stop...
Read moreTable 22, I hate to give you this review because I've had a few "good" experiences with you in the past, BUT... You continuously push your customers away, even when they give you countless other choices. This last time was it for me. The rice was so slimy, I wondered if you were trying to give people food poisoning. It was as if it had been cooked days prior but was still being served. That's the only explanation to such spoiled and smelly food. The sos pwa was burned and I just had to throw the whole thing away. I...
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