Subway — Restaurant in Broken Arrow

Did a online order for a few subs, mine had raw bacon and soaked bread so I took it back after I had just picked it up and got home, when walking in i immediately noticed the negative energy, the sandwich maker immediately had a attitude that I was bringing a sandwich back in although no one else was there at this time, I explained the issues with my sandwich and showed the male employee there the raw bacon and wet bread. He first took about 5 min messing with the computer trying to pull up the order and when he finally found it he started to argue that the order said to make the sandwich with oil all over the bread after cooking” I again explained that was my friends sandwich not mine” he pulled the recipe and there it is just like I said. So then I said I need the meat microwaved separately first than put it on the bread and toast it, I didn’t want anything else on it except a little sauce just as it said on the order, but the male employee started to argue with me again saying that’s how they make it and that’s how he is wanting to make it again, just by toasting it, so i again am arguing with the 16 year old male employee while the female employee makes faces next to him, she then Buts in and tells me I shouldn’t be going back and forth with him he is a 16 year old and I’m a full grown woman, than she started to say I had a attitude when I walked in! There are cameras everywhere and you can clearly see and hear what happened, she makes me the sandwich and gives it to me after acting like I’m crazy for wanting my meat cooked all the way first, idk who does the hiring here but customer service is lacking pretty bad, just remake the sandwich it’s not that big of a deal but these kids that obviously have a issue with work made this entire situation a issue when I just wanted to eat my 6” chicken and bacon sandwich. They do way too much with the face expressions and attitude and eye rolls, i will be contacting the manager about this because if they treat me that way there are other customers they will do the same to. I definitely will not be going back to this location. Get you’re store together that was beyond ridiculous to have to deal with, the woman refused to give her name but of course wanted to pose for a pic with her nasty attitude. The male employee who is completely lost and very argumentative. I would have waited as long as it took for him to learn, but don’t come at me because you messed my food up and don’t want to take the 40seconds to make it...

I’ve been here twice in the last week. The first time, I ordered a 6” turkey sandwich “with all of the veggies except olives. No olives. And double provolone cheese.” I received a sandwich with ONLY olives and not double cheese, though I was charged for it. And they were out of any type of vinaigrette dressing. Today I ordered a 12” turkey on Italian herb and cheese all veggies except olives, double provolone and my typical vinaigrette. I was informed that they had no vinaigrette, no Italian dressing, no subway garlic herb oil and my only options were mustard, chipotle something and ranch dressing. After 11 minutes I received my sandwich, without double cheese again, after being charged for it, and white bread despite having asked for Italian herb and cheese. (Though this time they did get the veggies correct) The staff has been kind during each visit, but unfortunately that doesn’t make up for somehow not receiving what I ordered either time. Subway is a frequent stop for me, but it looks like I’ll be choosing a location that isn’t as close as this one, and I’ll hope for more...

I will still go here because I love Subway and it's the closest one to me but it is the worst Subway I've ever been to and I think it taints the Subway experience. The employees look like they have not showered in days. The service is slow. And I have ordered my favorite bread the Italian herb and cheese there and on multiple occasions they have been out so I ask for white and they are out of that as well. They would rather make and waste food then take a bill over $20. They refuse to take a bill over $20. Our order was made up and ready to go but we only had a $50 bill and even tho our bill was $27.00 they would not take the $50 they said we could run to one of the surrounding small businesses​ to get change so they wasted our food because we didn't want to go to the only place open (Papa John's) to get change to pay for food elsewhere. It's just the absolute worst Subway maybe one of the worst restaurants and they are always out of at least one...