BB’s LIVE FIRE GRILLE — Restaurant in Brooklyn Center

We’re locals around the area and wanted to try this place out since it was a new restaurant that just opened. It was a bestie date night! When walking up to the door we were greeted and our door was opened for us. It took awhile for a waitress to come by to ask if we wanted drinks or any apps and once she did get our order everything came out super slow in which we thought was starting to get weird since there wasn’t anyone but one other party that was there. It took a good 15 mins! The drinks were delicious. I had the Minnesota Mule and my best friend had gotten the BB Dark & Stormy. We also ordered calamari and the Jamaican beef patty, the beef patty was NOT a Jamaican beef patty. It was more of a pastry with a little bit of ground beef in them. Now when our main dishes came out! 😫🤢 I honestly am still so disappointed. This place has a very upscale priced menu so you’d think the prices would match what you’re paying for….. NOPE not one bit! First my order came to the table wrg. I order there Scallops and Shrimp entree with black beans and rice and mashed potatoes. I was brought out Scallops and Shrimp with the black beans and rice but asparagus. My first bite of my shrimp tasted like it was cooked in propane with a smokey smell. I decided I’ll just try the asparagus tasted the same but regretted it cause it tasted like my shrimp did. When the waitress finally came back to ask how our meal was I was able to tell her that my order came out wrg. She brings me my mashed potatoes and they literally tasted like boxed/packaged mashed potatoes! My best friends meal basically tasted just like mine and she got the half “jerk chicken” entree. No jerk chicken taste or anything. Everything tasted either salty, like propane/lighter fluid or bland! We were able to talk to the manager and also the waitress about our experience, giving them our honest feedback. It seemed like they cared but for me I truly believe in customer service and I didn’t believe we fully got that. We basically got an “I am sorry and we will work on these things blah blah blah but you’d think after you seen our bill was over $160 bucks but more then half our dinners were not eaten you’d offer some kind of compensation. Nope we ended up with upset belly’s and a waste of money! I think the best things we got there...

I was excited to take my son to BB’s to celebrate his 19th birthday! We arrived around 8:30 on a Friday evening and was unsure if they were even open as there was only a table of 2 seated. We were promptly greeted and seated at a table near the door. Our hostess brought us water and silverware and we waited patiently for over 15 minutes before I flagged someone down and asked if we could place an order. It turns out that our server was standing 10 feet away from us the entire time having a casual conversation with the aforementioned table of 2. When he finally greeted us, he apologized citing that no one told him that we had been seated.

I proceeded to order a Peach Lemonade, but was told he wasn’t sure if they had the stuff to make it. Ok. I ordered a Crab Tower, but was also told that he would have to check and see if they had run out. I asked for a side salad and requested that it be brought at the same time as the crab. My son ordered a burger and fries.

A considerable amount of time passed, during which the table of 2 left and another table with a single diner arrived. No idea what could have taken so long to prepare the food for an empty restaurant. Our food arrived, but no salad. :-( I mentioned it to the server who acted bewildered, even though he had already confirmed with me that I wanted the salad with the crab.

I found the food to be amazing, but the service made me really question my patronage….especially with such an empty establishment. We had a few bites of our food and decided to leave. I requested the check. I was brought a check where none of the items on our table matched what was printed on the receipt. Really?!? There were only 2 tables seated at the restaurant, and a different server was working with the other table.

If I pay good money for a dining experience, I expect good food and good service. This dining experience ruined what was supposed to be a mother/son birthday celebration. I understand that mistakes happen and sometimes there is a lot going on, but there was no excuse for this. I get better...

Exterior. The sidewalk and entrance to the restaurant are quite dark and perhaps a liability.

Interior. The polar opposite of the outside. Lit like a cafeteria! Really, too bright and stark for the evening. Over time, we expect the space to find its personality. Right now, it is lacking. The prints on the walls are a nice start but are indirectly lit or, in fact, are on darkened walls. There isn't a bit of greenery in sight; all dark browns, mustard, and tan. Find a plant, any plant, even if it's fake!

If this large dining room is filled, it is going to be LOUD! There isn't a bit of acoustic compensation in the creatively beamed ceiling. It's likely to need fixing.

Also bright is the kitchen entrance. A partial wall blocks the center, but patrons in the dining room see straight into the area where wait staff are picking up food or hovering. Not well planned out. The open concept kitchen does not work.

Menu. Broad and varied. We started with the Yuka Fries. Nicely done! The Ceasars salad was fresh and flavorful, albeit with loads of breadcrumbs.

Two of us had the Ribeye's. They were cooked to perfection! Although lacking slightly in flavor, a bit of salt and pepper helped. A dusting of something for character couldn't hurt. Create something!

If it feels like we are being critical, it is because overall, this is a very nice place with loads of potential. It is in search of personality and needs a few finishing touches. Brooklyn Center hasn't had a place like this in many years, and we hope deeply it will succeed for...