I love cake! We purchased a cake for my daughter's graduation this past weekend. Outside of cake was beautiful (the frosting colors were wrong and there was no filling) just like we expected (based on reviews and having eaten cakes from this shop in the past). The inside (actual cake/bread) was horrible😞. It was dry, tasteless and would crumble apart every time it was cut. It was embarrassing to serve this cake to our guests. Contacted shop earlier this week to report this issue and we were told that we used the "wrong" knife to cut the cake (I don't think so). I believe this was some old cake that we were sold for nearly $200.00 USD. Cake was so bad, I could not even finish eating the first slice (and most of our guests could not either) and I love cake. We threw away about 70% of the cake into the trash-no one would eat it. We Will not be buying cakes from here again. This shop, in my opinion, is hit and miss. Better off getting...
Read moreI placed an order for 2 round cakes specifically mentioned what I wanted on each cake. Go pick them up and the container has a different description of what I ordered. I ask the lady handing them over to me if it was what I ordered cause it said something different. She answered yes it's just the lids that are mixed up but your order is done right. To my surprise once we start cutting them at the party the cakes were wrong. I call the cake shop the following day and they say they will call me back to check what happened. Which they didn't call me back till the following day and all I get is an im sorry for what happend and an explanation of how they will be making the orders from that day on so there won't be more mistakes on other orders. I'm very upset because I have always bought from them for many years since the previous owner and that is how my business is appreciated. I feel like there was no action taken to fix...
Read moreI placed an order to pick up on Saturday didn't have it ready made another order to pick up Sunday and the cheesecake was a disaster it all fell apart. Called Monday to let them know and the baker said it was probably my fridge that wasn't cooling right lol and when i told him there was nothing wrong with my fridge he said that he didn't mean that, what he was trying to tell me is that the cheesecake needed more time in his industrial fridge so i told him why did he sell it to me if he knew that so he just kept making nonsense excuses. He said he had called other people that bought cheesecakes the same day I did and they had no issues with them supposedly him and if I wasn't happy with what I got just not to go there anymore, like if I needed his advice of course I'm not going there again after all that mess. Just an FYI for everyone that is considering to buy...
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