Pizza Hut — Restaurant in Brownsville

I am not a huge fan of chain pizza joints. I typically avoid them. But you want value? Take a spin here to the PizzA HuT on Security Dr. In Brownsville Texas!! The have a lunch special that includes: Salad, Pasta, Personal Pan, and drink for around $7.99 or $8.99 (I can't remember). The International location used to do it too, but they stopped so I stopped going there. I also go during dinner with my kids often too to give them more business. There staff is incredible just really attentive and happy to serve. This pizza hut has the formula done right! I hope they keep the same energy from their owners and staff because this is a knock out business!!! Its just tasty food, great value, and great experience...what else do you need??? Welp they must have saw my review because I stopped by today and that Lunch special is now 12.99 this drops it to 2 stars. We all know what Pizza hut tastes like and what it is. So now with there being no value or no WOW factor to bring me in at a value proposition, it's not worth my time. I understand inflation and prices going up, but from 7.99 to now 12.99 that's a huge jump. If I'm paying that, I'm going to a more premium establishment like The Pizzeria...

Once again a terrible experience at this particular site. This time It wasn't completely their fault but they made absolutely no effort to correct it. I accidentally ordered cheese instead of pepperoni. Honest mistake. We asked if we could change it but the person in front said no. We even offered to pay extra for pepperoni but no. We asked for a manager but they didn't want to call him at first. They said he was busy and would be a while. We still waited. When the manager finally arrived he didn't want to help us either even though he said "this happens quite often". We asked for a corporate number and they couldn't give to us because they didn't have it. My wife had to look it up on the internet. She offered to give them the number since "this happens quite often" but they refused. This time for real I am done going to this restaurant. Very poor customer service and poor management. You should always take care of the customer or least meet them halfway. If there was less than 1 star I...

To be honest the food was good. The waiter was good as well. But what ruined everything was that a cockroach got on my brother when he was eating. Then moments later another one got on me.Then right after that another one was crawling the wall next to me. I tell the person on the cash register. And point at the roach. He comes running to kill the roach with a napkin. I tell him that is the 3rd roach that we have in countered while we were eating. When paying for the meal. He proudly said I'll be giving you guys a 25% discount for the inconvenience. My response was is that going to be a 25% for each roach. I think the news should take a visit to this place. So that this can go public. Health department take a visit to this place as well. Let's see what you guys can find as...