Potomac Street Grill — Restaurant in Brunswick

Showed up in person to order takeout around 5:30 pm while out biking on the C&O from Point of Rocks. Was told order would be ready in 30 minutes (2 lamb shwarmas, 1 spanakopita, and 1 cheesesteak) so went to hang out at a nearby park. Came back and was told another 10 minutes was needed. Went back to park and returned 10 minutes later. Saw an order ready to go and was pleased, but it turns out they accidentally packed for takeout the meal of people who were actually dining in the restaurant (totally different items). Waited another 10 minutes with no update despite sitting in the front of the restaurant. Checked with one of the servers and she went back to the kitchen. She returned to tell me it would be another 10 minutes. At that point, I did not believe any time estimate so got a refund and left as we had to get going to get back to Point of Rocks before sunset.

The servers claimed they were way too busy and that was the issue. However, I noted that people who came in AFTER me and were seated outside got their meals and finished them in the time I was waiting. So, I don't think that was the whole story. Plus, if they were so busy, why not be up front with me about that rather than wasting an hour of my family's time? That is some pretty poor customer service.

FYI, there were two servers and they were responsible for handling the outdoor tables (about 5-6 parties), three people at the bar, and a couple of small indoor dining groups. The funny thing is that the longer I sat and waited inside for my order, the more I realized I probably shouldn't eat there. I saw the very poor hygenic practices being followed by one of the servers (constantly touching/adjusting her mask or opening/closing the front door to go outside) while then moving on to handling drinks/food of various patrons repeatedly with no washing of hands nor use of hand sanitizer in between. There were other questionable activities I saw but this review is already long enough.

The bottom line is that this restaurant is unable to do the one thing it is supposed to do (serve food) and is obviously not managed well based on what I observed today. As such, I highly recommend you skip it and patronize one of the other dining establishments in town.

We came here to give a new place a try instead of the old standbys. That was a big mistake. Instead, we'll stick to Beans in the Belfry and Box Car Burger when we ride to Brunswick, and highly recommend...

I wanted to give a big "shout out" to Potomac Street Grill . I took my daughter and her friend there for dinner the other night. Her friend is observing Ramadan, and we timed our arrival for when she could break her fast.

When our waitress came to get our drink order, she noticed my daughter's friend was wearing a hijab. She asked her if she was observing Ramadan and getting ready to break her daily fast. When she said "yes", the waitress said she'd bring over a bowl of chips with our drinks for her to snack on while we were waiting for our meals. She also made sure her friend was served her meal first, followed very shortly (less than a minute), by ours.

I certainly did not expect this, nor would I from any restaurant. Many people aren't familiar with Ramadan or the fasting practiced while observing. Which is completely understandable and absolutely fine - I don't expect anyone to.

But the fact our waitress did and was so accommodating meant so much. That small gesture truly made us feel welcomed, included, and very comfortable. We will definitely be going back, because on top of excellent, incredibly friendly service, the food is amazing!

Thank you again, Potomac Street Grill, for your kindness and going the extra mile. We could all use more...

We stop for lunch in the small Patomic town of Brunswick at the Potomac River Cafe expecting maybe a sandwich or burger. Was amazed rather we instead found really great Syrian food.

First the rice was just wonderful like you would find in Damascus with all the strong flavors from there.

Maqluba a Syrian dish served throughout the Levant. What mine was made of was fried eggplant this was placed in a pot which is flipped upside down when served, hence the name maqluba, which translates literally as "upside-down." The dish goes back centuries and is found in the Kitab al-Tabikh, a collection of 13th century recipes. Again what a shock to find this in Brunswick, Maryland.

Moussaka is a casserole with ground beef and eggplant playing the main roles. The eggplant was fried and cooked in a tomato sauce. Aside from the traditional eggplant version, there is in my experience in the USA a slew of other versions with potatoes. This one just was just like I ate in the Middle East and was without...