Dunkin' — Restaurant in Bryant

On Tuesday the 6th around noon my wife and I stopped to get coffees and donuts at this location, we went inside to get out of the car on our way home from the airport, first I noticed the entrance door was horrible dirty with hand prints, didn’t get better inside either, first off, at the order counter was no one, one guy barely spoke that was filling machines, couldn’t really see him, barely heard him say something, two girls was at drive through window and back, one I saw was on cell phone, we almost left, but being in business our selves, I told my wife I just wanted to see the whole thing play out before us, finally after at least 10 minutes of us waiting, a guy comes from the restroom area, hope he washed his hands in the restroom, because he never did after returning to the counter and service area, he walked right past us without saying a word, ask guy filling machines something, finally I gave him a look when he finally looked at us, he comes to register with a don’t care attitude for our order, at this point I was ready to loose it, place is extremely dirts, tables, floor, counters, door, trash was running over, we’ll never stop again at this Dunkin Donuts ! ITS REALLY SAD HOW YOUNGER GENERATION IS ! Management or Corporate...

I went in Dunkin for a Iced Vanilla coffee and a coconut donuts before work today. The cashier had a attitude because I didn't want "just a vanilla Iced coffee". I ordered -Medium Vanilla Iced coffee with French vanilla swirl syrup and liquid cane sugar topped with sweet cold foam and a coconut donut. After waiting 15 minutes and him serving the teens that came in 10 minutes after myself and another customer, he finally handed me a mess. Not a drink but a mess. It wasn't stirred and it was doused in Caramel (that I didn't ask for.) I simply said That doesn't look right? He said "Gah I didn't stir it. My bad." Walked away stirred it. Foam all over the lid, Caramel all down the side and the counter is covered in all that's oozing out of this cup. I asked if he can wipe it off? He said What do you want?? I repeated. He said "ugh.." I said if you wont wipe it off can I have a different cup and I'll just dump it in it? He said here here's a cup. And went on his way. I had to wait another 5 minutes for the busy sweet girl working the drive through to come give me a lid and apologize for him. The Coffee was awful and I never got my donut. Very disappointed.

The drive through girl is the only reason I'm...

I hate to write a bad review, because I love Dunkin’, but I’ve had too many bad experiences here. I’ve been to quite a few different locations, and this one is by far the worst. I hate that it’s the one closest to me. I choose Dunkin’ over other coffee companies because of their food choices and prices. I usually go multiple times a week and at different times of day. Most of the employees at this location obviously do not care about the customers. There are a few employees who work very hard when they’re on staff, and they’re seemingly under appreciated. Most of the time the cashier does not repeat your order to you, which I think is important, because multiple times they’ve rang up my drink/food wrong. Do not visit past 2:00 if you want food, because they’re more than likely out of what you want. I think it has potential if they would stop hiring just anyone and only hire those who want to work, and if the managers would train the staff to better handle the rush and how to make good...