Taco Bell — Restaurant in Buchanan

When you walk in and Robin the main manager is just screaming her lungs out at employees as usual it’s irritating and you don’t even want to dine in. Why have a nice lobby if you’re going to make it a terrible experience by talking down, sorry… screaming down at your employees, not to mention the taco I got tonight through the drive through was the same taco I had last week and it was made correctly then, maybe if you took a break from yelling and let your employees do their job my taco would have been made correctly. I have had several bad experiences here and have spoken with several people who have worked there, she makes it unwelcoming and an outright nasty experience. I have confirmed that most nights my orders were messed up, she was there screaming and stressing people out to the point that they can’t even work right. They definitely don’t make enough to be treated like that and Robin should be fired. As someone who works in the industry I’d fire her or quit if I worked for her and I’m truly sorry to the...

The store manager is a very rude woman. Staff is not much better. They always manage to forget sauces especially ones you have paid for. I will check best I can right in line now, and will get cussed at. Today they forgot again. I had to wait till someone noticed, and I asked for my extra sauce. The worker then turned to the manager to tell her I needed my extra sauce. The manager got really sarcastic to the employee ,saying EXCUSE me that she did not see the extra sauce on the order. As I am driving off the manager was say how cheap people are when they ask for their extras. I ordered it, and paid for the sauce, so I want it for my order. Even if it was the regular sauce, if I ask for it I expect it. A couple other times have been worse. She straight out cusses people out. Today though I ordered the cantina bowl, and they did not even try. They just threw it in, and did not even...

Self order only, stools were uneven, no booths, cold, music too loud, and one of their ACs seems to have been dropped when they built the place and there is evidence of condensation on the ceiling tiles. Probably mold hence my scratchy throat. I don't think they actually want people in the dining room. Also had to ask for a tray despite selecting dine-in. Food was typical room temperature Taco Bell. Oh, I nearly forgot to mention, the prices were outrageous. We're expected to ring up the food ourselves but they want to charge 50% more than a few years ago? Taco Bell joins McDonald's and Subway on the shit list of places my family will never go to again. I highly recommend the other independent restaurants in town. They charge about the same, better quality, someone will actually take your order, and the music probably...