Domino's Pizza — Restaurant in Buffalo Grove

This location USED to be wonderful. I do not know if the general manager changed or what. But todays visit was a joke. Carey out time was listed as 11 to 16 minutes (which is a normal time for carry out) but I had to wait over half an hour. When I asked about my pizza, the manager on duty said, "We got slammed and jad three big orders." That is not an excuse for having inaccurate carry out times listed. When I went in, I had already waited more than 15 minutes and my pizza and lava cakes were not even in the oven yet. I have a toddler with me and the extra waiting time was very aggravating for both of us. I do not plan on returning to this location to get pizza anymore, as the current most recent reviews (including mine) reflect how this location has just gone downhill. Very sad, since it USED to be great and I loved...

Placed car side pick up, tapped the “ I’m here “ on the app and on text, even put my emergency lights so they knew what car, waited 15-20 min and nothing, had to call and tell them I was outside. Girl came and apologized, said the lobby was opened I could have came in? Then what’s the whole point of car side pickup ??? And told her I did the “ I’m here “ and still said it’s better to come in. Arrived home and I was missing items, called to tell them and they said to come back and get them, which I didn’t bc at this point I already had a horrible experience and I didn’t want to add on to it. Probably will never order from this location again. Didn’t call for a refund, just to let them know what happened so maybe they can be better for...

We’ve never had an issue with ordering for this place until today. We got 3 pizzas and they were burnt. I talked to a a member and he was very cordial until the manager came on and automatically got defensive and giving attitude with how we were wrong. He said the pizzas were fine until I pushed back and then he admitted that one pizza was burnt, but not all of them. He then told me that he’ll make them again but they we need to return the pizzas back if we want the new ones. I told him to give refund because the service and an attitude were uncalled for and unacceptable. We’ve not had issues with this place before, but I will not be going back again. Since Manager believes that they are burnt here are the pictures...