I love ice cream. I love it so much that I actively seek out new places to try their take on my favorite treat. Hey Yogurt was no exception. And since Buffalo Grove is devoid of good ice cream, I was happy to see that we had a new frozen yogurt place...
...and that's how I stumbled upon Hey Yogurt...and then quickly stumbled out of Hey Yogurt. It is NOT an ice cream place. If you like Greek yogurt in shake form, then sure, this place is for you. If you like ice cream or frozen yogurt and think this place will quench your thirst for frozen yogurt, you're sadly mistaken.
We walked in and took a look at the menu and were confused because it spoke of shakes and Greek yogurt concoctions with ice chips blended in, but no frozen yogurt anywhere on the menu. The cashier asked if we were ready and that's when I asked about whether this was a frozen yogurt place or something different.
She laughed and then said (and I kid you not), "everybody who comes in gets us mixed up for a frozen yogurt place. Isn't that funny?" No. No it's not. Just put that information on your sign, or a sign in the window. Or on your menu. Have fun with it. Just let people know before they walk in and start getting invested to realize they made a mistake and then look like fools walking out. I actually felt embarrassed walking out, totally unsatisfied that they weren't a frozen treat place. It was awkward.
So, be a doll and create a sign, or let dopey people like me know that you are definitely not a frozen...
   Read moreI came here and asked for Mango Strawberry Bingsu but to replace the mangoes with more strawberries. However they made just a mango one and when I told them I believe I ordered just a strawberry bingsu and they told me no you said just the mango confidently. However they have just a mango bingsu already on the menu but not a strawberry bingsu so it wouldnât make sense to order the Mango Strawberry bingsu to replace the strawberry as theres already an option to get just the mango bingsu but not a strawberry bingsu which is why I ordered the way I did. Not to mention the rude service that were annoyed with us and they gave us no apology and the female worker made a big sigh and said âsighh ok ill eat this then.â We were already upset by this service but her taking the bingsu without any friendliness or apology and saying she will eat it made things even more worse as we had many experiences at other stores that gave us the wrong order as well as an apology. Our final straw was when she remade the order and didnât fill it up at all and was not to the brim very obviously. This was unlike other experiences we had where the cup is usually loaded and not to mention the wrong order she made was sooo loaded to the top. The next customer that came in also ordered the mango strawberry bingsu and their bingsu was overflowing as well. We felt like there was an obvious difference in the customer service we received which was unfriendly and not the quality+quantity we paid for which was very...
   Read moreThis new place will be a gem in Buffalo Grove. I stopped by for a yogurt with my family and was pleasantly surprised. The probiotic yogurt topped with freshly peeled fruit left me feeling healthier. I tried the mango and dragon fruit with low sweetness. I really liked the texture of the real fruit and the naturally sweet flavor, which blended well with the smooth probiotic yogurt.
Shortly after we arrived, a crowd suddenly rushed in and it got quite busy. The staff handled everything calmly and professionally, using measuring tools to ensure the quality of each cup. I would definitely go back for enjoyable and healthy...
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