Gramma Mora's — Restaurant in Buffalo

My husband and I went to Gramma Mora's last Sunday evening, we haven't been there in a few years due to COVID, etc., but we've always loved their food. That evening they were very understaffed, but we didn't mind because we were not in a rush and on no schedule. The owner, Liz, kept coming over to apologize and let us know where our food was in the queue, and we let her know we were fine. In the meantime, a rude couple behind us who had eaten their entire meal, complained to the waitress and Liz went over to them and was much nicer than I would have ever been and gave them a huge discount. It takes a great person to be able to deal with people like that and she did an excellent job. When our food did arrive, we started eating it and realized it was close to what we had ordered, but not our exact order. When Liz came over to see how our meals were, we quietly told her it was delicious, but it wasn't what we had originally ordered, but that it was fine and thank you. Ten minutes later she came over with our real order and told us 'these are your original orders, they are on the house and take them home with you'!! We couldn't believe how generous that was of her, we offered to pay for both of them or at least one and she was insistent that she wanted us to have them for being so patient and kind. We left a large tip for her and walked out of there with great respect for this woman and this restaurant. On a day where she was truly exhausted and had to deal with some really rude people, she treated us better than we have ever been treated in most restaurants. If we could give this restaurant 10 stars, we would. Great job...

If you're looking for authentic Mexican food this not the place you want to go to. My wife and I had been here many years ago and had not been back but we could not remember why. So we thought that we would give it another chance. We went there for dinner and it was my wife, myself and our 2 kids and it was terrible. When we got there they brought us chips and salsa. Those alone should have been an indication to just leave right there because the chips tasted like doritos and the salsa seemed like they dumped a can of tomato sauce in a small bowl and put in two tiny pieces of onion and called it salsa. I ordered the Huevos con Chorizo and it was described as a burrito filled with scrambled eggs, chorizo, onions, peppers, and cheese smothered in red chili sauce. It was brought out drenched in sauce and it did not have any peppers in it. Everything was hot but onions were raw inside. I guess that was how it was supposed to be, but I envisioned sauteed peppers and onions. It came with a random salad and nothing else. No rice or refried beans. My wife got a veggie fajita and said that her fajita was ok, but her sides were terrible. Her sides were rice and something called sopa. It's like angel hair pasta with a red sauce. My wife only took one bite of it and left rest because it was so bad. My kids had chicken fingers and fries which were typically what you would expect with a dish such as that. So in closing, steer clear of this place if you are hungry for some good...

Mediocre Food, Terrible Service - Not Coming Back

I am a North Buffalo local that lives a short walk from Gramma Mora's and have been to this restaurant three times, but there won't be a 4th visit. The first two visits were for dinner and a margarita crawl, with the food being mediocre and slightly overpriced. I would only suggest ordering a margarita if you truly enjoy loads of syrup and sour mix.

My most recent visit was last Thursday, when I walked into the restaurant at 7pm sharp with my father and son. Google says Mora's is open until 9pm. There were two tables currently seated and one waitress that we could see, who was chatting with some patrons. After five minutes or so at the Please Wait To Be Seated sign, the bartender - who noticed us when we walked in - finally came over, grabbed some menus and sat us. The waitress was still speaking to her one remaining table (the others left) and we sat only two tables down without greeting, drinks, or any acknowledgement for 10-15 minutes before we stood up and walked out.

If it's a slow night and the kitchen's closing early, it's understandable to simply notify any patrons who walk in the door that you're closing for the night. Being completely ignored for nearly 15 minutes by a waitress chatting away with another table is unacceptable. Also, the bartender disappeared after seating us and yet another patron walked in and up to the bar during our wait, before leaving after a few minutes. Never...