Friends, Let me start this by saying - I rarely give a poor review on service or food. I was a server/bartender for many years so I know anyone can have an off night. Kitchens can be slow, food over salted, etc. But holy moly - this was not the case at all. I am in from out of town - wanted to take my family for a good meal- we love to try new things and I was really looking forward to the Dapper Goose. I made reservations a week ago - and even called to change them (the man I spoke with was super accommodating and sweet). Between online and verbal reviews I thought we would hit this out of the park. But nope total disappointment from the beginning. HUGE DISAPPOINTMENT! We were “welcomed” by a lackluster greeter. Seriously- - I think she may have gotten a F on a paper or something - she was that morose. The table setting were minimal -the atmosphere was very cool worth tin ceilings and wood floors. We waited several minutes before greeted by our server who was chatting up the table next to us. While pleasant to those folks when it came to us she acted like she was doing us a favor and we were interrupting her. I would give you her name but she did not provide it to us. I order a drink (the Paperback maker(?)), cheese plate and octopus. After about 10 minutes a woman dropped my drink which I know say there bc I watched the bartender make it and the server was to busy polishing silverware to drop it - the ice was melted (NOT THE BARTENDER’s FAULT) - the drink as good but diluted. The owner dropped our octopus and another server dropped our food - server still polishing. She never checked with us on how things were going. In fact it seemed like she was doing her best to ignore us. After a while she took our order - and huffed away when done. Never thanking us or smiling just acting like we were dirt under her shoes. Another woman came cleared plates and silverware-when the server FINALLY came over to “clean” the table she swept crumbs on my Mom’s lap! SERIOUSLY????? Our food came - to gnocchi dinners, scallops, and a burger. Toward the end our server did come to ask how our food was (scallops were a bit salty but everything else was good). I ordered another drink - again another person dropped it and it was again diluted- (I watched the bartender make it). The server came back when we were done - a bit more chipper asking for dessert - (end of meal check is coming let’s be nice). We declined bc I had enough. The bill came and it was not super expensive- believe me I have run up bigger bar tabs-. When she dropped it I immediately put my card down and a few minutes later she came back. Chipper to get rid of us! As I said I have done this job - I know how hard it is - and we weren’t rude nor disrespectful to this woman. I feel like she sized us up and was not happy getting us - why I don’t know. I usually leave anywhere from 25-40% tip- I left 18% and that was only because I know she probably tips out the bartender and runners. They deserve that tip! After we got up - I stopped the owner and told him how great our food was but how poorly I felt we were treated by our server - and this is when I got the clue - the owner did not even care. He was dismissive and just as rude - So my friends - I live outside of Buffalo now - I won’t be surprised when we come back to town this place is closed. No matter how good the food and drinks are of the service is not good - you may as well close the doors. I can over look a lot - but not bad service from a place with mediocre food at best.