Pollo Campero — Restaurant in Burbank

Today I visited a chicken chain that I never heard about until last night when I noticed that they served their own chicken sandwich reminiscent of Popeye’s Chicken Sandwich. I guess they are a big chain from Guatemala so naturally I was intrigued. I kind of expected an El Pollo Loco clone but was amazed at the quality of the food. I ordered the fried chicken sandwich with a side of yucca fries and out of curiosity ordered a couple pieces of their fried chicken. Amazing, Amazing, Amazing is all I can say. The chicken sandwich wasn’t as meaty as Popeye’s but the flavor was incredible. The yucca fries were similar to french fries but starchier and I finished it all off with a mango drink. Customer service was top notch I believe a woman named Yolanda helped me at least that’s what it said on the receipt she was very nice and the manager was collecting plates I didn’t get his name but he was a man in maybe his thirties or early forties and I told him how good my meal was and that I had never been there before he was very appreciative and thanked me for eating there. I will definitely come back again and order the...

Every time I come here I never get a receipt where I get a breakdown of what I am being charged for. Good food but starting to question their business. I come here pretty often and I noticed they only give me a receipt that shows a total the amount I agree to pay. But never give me a receipt of the breakdown of what was charged and since I don’t have that receipt how can I do a survey. As a business they should have good practice to give a consumer their original receipt. I ask my self why aren’t they giving me the original receipt what is it that they are not showing me and what exactly am I getting charged for. If I go back and it continues I will contact the better...

Chicken just came out and was surprisingly juicy and super tasty!🌟Loved the seasonings, and crunch. The sauce (think Chick-fil-A) cheapened the flavor, just eat the chicken alone, it’s that good. The yucca fries were GARBAGE though😒 Pretty lame since when Whole Foods had them in their hot food section and they’d sit there for hours - those were still infinitely better than these chalky, bad-tasting deep fried powdery sticks. Ew. Place was busy, but a 14 min wait for breast meat is simply poor management. They kindly gave me an extra drumstick for the wait - senior staff...