KFC — Restaurant in Cadiz

My fiance and I came here since options in this area where limited. We ordered a 3 soft shell Supreme and a grilled cheese steak burrito and asked for no lettuce on our tacos. We received 4 tacos all with lettuce pieces in them. The burrito that doesn't come with lettuce also had lettuce in it. The KFC chicken nuggets side we order tasted good but my biggest concern is with the cross contamination if someone orders food without something, it could be due to a health risk or they could be allergic to that item.

On a positive note the cashier Levi was very nice they even helped us save some money by ordering a special since we only wanted the nuggets but not the full size meal. They are very friendly and positive.

The buildings overall cleanliness is a zero star experience the bathrooms have puddled pee in the men's restroom with a wet floor sign over it. The owner of this place needs to invest in the bathroom its disgusting and its not the staffs fault that the floor is not properly draining liquid wether human or leaks from the utilities. The Dinning room floors, chairs, tables ,and drink table all needed to be wiped down. They were all sticky. The dinning area was empty and out of all the tables, my fiance sat in the only not sticky chair while I cleaned off a food covered chair to sit. When we sat down another customer came in and said she was missing food. When the cooks told her that her food was in the bag and after arguing with the other staff members, the customer re assured them that the food was definitely not in her bag. Then they proceeded to take forever to get her...

I am from Mayfield KY and coming back from a Nashville trip me and my sister stopped at this particular kfc. At this kfc, we ordered the pickled flavored chicken with mashed potatoes and gravy. But, when asking if we could just upgrade the mashed potatoes to a large which we WERE willing to pay for, we were told this was not possible. We let it go. We then asked for the gravy on the small mashed potatoes to be on the side and too was told this was not possible by the same employee. My sister did not want to say anything so we went to the gas station to get a drink because obviously it isn’t possible to put drinks with meals these days..so while she went in I called the kfc because I wanted to know why these scenarios weren’t a possibility and was hung up on. Before calling back I called my hometown kfc and was told that everything we asked for was possible just had to be rung up differently in their computer. I then called this kfc back and was hung up on as soon as they answered. So not only are the staff either plain lazy, or just not very smart but they are an awful crew and customer service. I giggled when I seen that their establishment was on “hospitality rd” because I sure didn’t get or feel that impression. Get...

We told them that we had to have fresh chicken please put fresh chicken down in the grease and they told us that we have to wait 25 minutes well we waited 45 minutes and they finally they brought it out to us I told him it was not fresh and the lady said yes it is and I said no ma'am we told him we wanted to original chicken they brought us out crispy chicke dry it was not fresh we waited 45 minutes for that chicken it was disgustingly gross my mother got sick on it she was throwing up for over 3 hours we told him we had health issues we had to have fresh chicken and when she brought it out the when the lady brought it out from Kentucky Fried Chicken's in Cadiz Kentucky she argued with us and told us that's fresh chicken she was so hateful do not go to that Kentucky Fried Chicken in Cadiz Kentucky they did not even want to replace it or give us our money back when we call them they pick up...