Del Taco — Restaurant in California

Del Taco ARE YOU LISTENING (part 2)!!!!!!On the morning of July 13th we foolishly went through this drive thru again & were greeted nicely by your one good worker, Berta. We were then yelled at (in Spanish), by your cook, ‘Lupe’, who came to the drive thru window. She said she knew we were the customers who made a complaint & now other employees at this location were mad at her. She demanded to know who gave us the employee names mentioned in the complaint. Berta did her best to calm Lupe down, but the verbal dressing down continued. We really could not believe this was happening. Berta apologized. Since that day, we’ve called your 800 # for customer concerns (multiple times), as well as called the corporate office, & have not received a return call. It’s clear that customer concerns are not important to your company. This location IS THE WORST! Please do not reply & ask us to provide additional info online, that’s useless. My husband even tried to go on his Del Taco Rewards App to submit a concern, but that tab is blank; what a joke!

Del Taco ARE YOU LISTENING!!!!!! We are fans of Del Taco, but this particular location is not getting it right! During the week (mornings) the female worker (Patricia) at the window is RUDE & gets orders wrong & is very resentful when it is brought to her attention. We’ve gone through this drive thru at various times over the past week & EVERY SINGLE TIME our order was wrong. The ONLY GOOD THING ABOUT THIS LOCATION IS YOUR EMPLOYEE ‘Berta’ , but she only works the weekends. She is friendly, takes orders correctly & provides good customer service. Other than that, this location is not doing justice...

Best Del Taco I've ever been to.

My family used to go like three times a week so I have a lot of experience eating here. Have never had a single bad experience.

Also, the literal fastest drive thru that exists. They are ridiculously so efficient that I seriously recommend you make sure you got your $* at least somewhat together before you get to the window. They aren't rude or impatient or anything like that, but I promise you will definitely feel like a total @$$ if you are slacking because they're pretty much already standing there waiting to give you your food by the time you pull up. Seriously they are always on point, day or night, no matter who is working.

If you're on the cheap but want something filling and a little better for you [than places like McDonald's for example] this is the place to go. If I'm low on funds, I'll get 2 half-pound burritos (@$1.19) and a 32oz iced tea (@$1.00) for a whopping ~$3.50 and it not only fully satiates a 170lb guy, but also provides a decent amount of protein for a...

Not a good experience at the Old Rd, Valencia CA location at all!!! I ordered 2 crispy chicken soft tacos, and thankfully, I always open them up and spread around the cheese and the lettuce. I did this with the first one, but when I opened the second I immediately saw a dead fly mixed in with the lettuce 🤢 I've contacted Del Taco multiple times with no response except an email stating "they take this kind of thing very serious and will be in touch asap." They sent that email 3x but have not followed up despite my multiple calls! I was was sick for 3 long, miserable days with food poisoning.... basically lived in my bathroom! I will never eat at another Del Taco again! And since they don't seem to care about or take the safety of their customers very serious I think everyone should know..... they do not care if their food...