Del Taco — Restaurant in California

The manager and her lying employee, showed a clear picture of how serious our homeless problem is. Not so much about the obvious disadvantages homeless people face daily, but, more about how poorly, homeless are treated. This Hemet location treated a very respectful and polite homeless man who asked if I had any change. I told him I didn't have any cash. He seemed appreciative that I even responded to him, so I planned on ordering some food for him once I reached the drive thru window. I didn't tell the man my plan though. He went to the next car and I heard him telling the woman he was starving. She agreed to help him. That's when the rude uncaring employee came out to run him off. The woman could be heard saying she was going to buy him food. I casually said "leave him alone, he's just hungry" The employee got nasty and said " she is doing her job!" She got indignant with me about he's harassing the customers and he is not supposed to bother the customers. I said" He's not bothering anyone, he's very polite". She got mad, whipped around and stormed inside slamming the door firmly, completely disrespectful to me, a customer, by abruptly disengaging with me, literally slamming the door in my face, disregarding the woman, who was going to buy him food, also. By the time I reached the window, I was wondering what she must have done to my food, to run away so abruptly, while I was trying to speak up for the polite, hungry guy. Instead, the manager, I'm assuming, storms up to the window, like a brahma bull, as soon as I drive up. She asks me if, "I'm the one screaming at her employee " I tried to reason with the "bull," that the man hadn't bothered anyone, in fact, I and another customer wanted to help.. the bull, takes it high level, very unprofessionally, and rips me a new one, then refuses payment from me for my food, after waiting in line at least 15 mins. and would not let me buy the man anything. Any business that goes to these extremes against hungry, homeless , or less fortunate people, doesn't deserve our business. I'm just saying! Any manager that handles a customer relation issue so unprofessionally, and disrespectfully will only end up being a liability in the end. She lost my business. Just because someone is homeless , shouldn't mean that gives you a right to treat them...

Wow not sure where to start. Love most recent time I was there yesterday. All went great. For three times I was there before that, we didn't get green burritos. They were red, don't like red. The crunches, all the goodies were all around the box, they were a mess it looked like they turned it upside down. Those are the two that stand out the most. And I thought they were half pound bean and cheese burritos? I really think they are less than that, because they used to be much bigger and everything is shrunk, I've noticed. Hopefully they will do better in the future. Yesterday was a good start. But I only ordered two green burritos and two of your chicken crunches with avocado $3. Last time I had three extra items one of the burritos was supposed to be plain, it had red sauce. At that last time I ordered four burritos two plain and two with green sauce, those are the ones that all came with red sauce. I went through the drive-thru to save time not so I could get all the way home and find out the order was wrong. They have a person that comes out and takes your order instead of you doing it at the screen. Somehow it always gets messed up every time. Why can't we just order the normal way? Drive up to the screen place your order read it and go, not sure why that person has to stand out in the sun all...

Order through Uber Eats, and it is very specific with the number of tacos, burritos, condiments, or any menu item. I ordered 21 tacos, 2 beverages, and 30 packets of Del scorcho. Foods good and drinks are good but someone needs to learn how to count from at least 1 to 50. Was given 20 packets of hot sauce. NOT EVEN ENOUGH SAUCE FOR EACH TACO! I DON'T CARE IF YOU ARE SWAMPED WITH ORDERS! A dry taco is not delicious, it's SAD! Please learn how to follow directions! In this case, basically learn how to freaking "READ"! If not for the BIG MISTAKE FROM THE INDIVIDUAL WHO PACKED THE ORDER ON February 27, 2024 between 5:59pm till 6:15pm. The foods great and the service when going through the drive thru/dining in is also great. Except for the individual who didn't want to give me my 30 packets of sauce and 2 straws for my...