*Update several years later *
In the spirit of the Fair Oaks Chicken festival It was decided it was time to put aside my bias and try again what has now become a center point for Fair Oaks Village restaurant revival.
Although chickens and the village restaurant scene have a public mutual interest, in reality it is completely inappropriate for them to be inside and eating area. This has largely been addressed with a patio and partial barrier system. The unknown and sizable reduction in chicken population over the last few years has probably done the most. On this original point of contention I was very happy to not see a single chicken within the restaurant eating space. The atmosphere was lively and although the entire patio and indoor seating area was packed full, staff gave appropriate attention to us and other patrons waiting. This continued with the ordering process and kitchen delivering efficiently and a bartender that, as from the beginning, maintains superb production and bar management skills. Our table ordered multiple drinks and a moderately broad spectrum of plates. Fig topped thin crust neopolitan pizza was exceptional. The three other dishes were good quality and arrived as expected. Although I may have been recognized and in this way, invited dispassionate service from the same manager/ownership front of house. We were treated by her professionally, albeit it with a possibly knowing glance and slight coldness. All other wait staff was very polite and friendly. Their efficiency bordered on rushed turn service however I can certainly appreciate an expediently delivered dining experience.
My long held opinion has been entirely reversed and I will continue to patronize this restaurant that is within walking distance. Thank you for pioneering a modern change to the scene, dedicating yourself to our area, and continually improving your craft and process.
Disappointing. I Did not feel like a guest. The food was mediocre. Exposure to live chickens in the outdoor dining area is nearly constant.
The outdoor seating area is charming, however eating dinner near live chickens is off-putting. At least one of those chickens had an exposed wound at least four inches in diameter. An attempt to use a squirt bottle to shoo away the animals was made, however, they remained in close proximity, and immediately resumed meandering through the dining area. The health risks to customers remain. The unsealed wooden picnic tables we eat on are exposed to the chickens at night, and offer a porous surface for pathogens. Unless a comprehensive cleaning procedure is undertaken each day to ensure feces have been removed, I'm not certain I or my children will not be exposed when touching the tables. Coupled with the majority of the food eaten with hands (pizza, burgers, erc.) And the bathroom with a single stall and one sink per gender for an estimated 65 patrons. This health risk alone earns the restaurant it's poor review as it demonstrates lack of planning and undercapitalized development.
The waitstaff was polite and courteous. However an acrimonious manager created an unwelcoming environment. Additionally our group received incorrect orders and a total of 37 minutes between the first meal and finally giving up and canceling the last meal.
The bartender is very efficient and organized. He produced quality drinks in a timely manner and politely acknowledged approaches to his bar. The beer selection is well thought out and adds a nice option for our area.
I very much would like this restaurant to suceed. However it seems an underfunded project in desperate need of a...
Read moreThis was our first time at fair oaks brew pub. From the start it was bad.. the server asked what I wanted to drink but not my fiancé. Came back with my drink and walked off. We proceeded to order a pizza and 3 tacos. The tacos came out first and we proceeded to wait long enough for the tacos to get cold before the pizza came out.the tacos were not touched. We wanted to eat together. So we had asked nicely if it was ok to get the tacos remade or reheated. The server says “oh I don’t know if I can do that we don’t have a microwave” I said ok I guess it’s my fault I didn’t say I wanted everything out first. So then the owner comes out and says appetizers come out first because they don’t take as long as a pizza. To which I said I’m sorry usually were asked at any other restaurant (sullys, mandangoes, dads kitchen, even Applebees) if we want the appetizer separately or all together with the meal anywhere else I’ve been including where I work. The owner was rude and disrespectful treating me like I wanted free food which was not the case.
Everywhere I’ve been usually even with appetizers it all has come out first. She was reluctant to be accommodating. It doesn’t take much work to tell the kitchen hey can I have these out at the same time. Or for the server to ask if this is all coming out together. Especially when upon ordering I said “I would like the tacos” “he is going to have the pizza”
This was not a great first experience. Maybe this makes me “high maintenance” but just better service or asking more questions would have had a...
Read moreThis restaurant would not make the least accommodation for my plant-based lifestyle. All I wanted was a large dinner salad with vegetables/fruits, all of which were listed as ingredients on their menu. They cook to order so their chef could easily put the ingredients on a bed of lettuce. I wrote a list of ingredients from the menu and handed it to the owner's wife, Mae. Too complicated, I guess, to make a salad with assorted lettuce, tomatoes, grapes, mandarins, mushrooms and bell peppers, again, all listed as ingredients used on their menu. It was not during a busy time either. 2:10 pm!! I have NEVER had this happen at any restaurant. Obviously, they don't care to get or keep new customers.
My husband and I got up and left after speaking with the Mae after waiting 15 minutes for service!!! Her reply was to pick a salad from their menu and omit the items I couldn't eat. If I did that, all I'd get is lettuce for $11-17. That's unacceptable. Good location. Nice menu. How could you screw this up?
We left and went to Jack's Urban Eats in Gold River instead. If you're an omnivore, no problem at FO Brew Pub. But if you have any type of allergies or want something without meat, fish, fowl, dairy, eggs or gluten, forget it. They will not go off menu. Such a shame.
At the very least, put a whole plant food (vegan) option on the menu in your salad section. Get with the times. You're...
Read more