Jack in the Box — Restaurant in California

Typically friendly service inside and in the drive-thru. 80% of the time fried foods are fresh. They tend to be not so near peak hours (right after lunch or dinner rush) but almost always are early in the morning. My only complaint is that they usually stop serving shakes somewhere between 1-2:30am and don't resume until usually 10am, claiming the machine is being cleaned. I only take issue to this because I always make the drive to W. Columbus when I encounter this at this location and am never refused a late-night or early-morning shake. If these locations clean on the same schedule then the location on Columbus makes it a quick task and puts their machine back in service immediately. The store is situated oddly- right next to a Walmart Neighborhood Market and getting into and out of the drive thru is sometimes a test in patience. If there are more than 2 cars waiting to order you become trapped in the parking lot. They only have one area for vehicles to come and go, often times requiring customers to cut through the adjacent dirt lot. They could open another area next to the main parking lot entrance and completely remove this problem. If coming here during lunch rush I recommend parking at Walmart and walking across the driveway to make sure your vehicle doesnt get trapped inside- especially if you're in a...

FIRST OF ALL THE FOOD IS GOOD, DROVE THREW ABOUT 1AM SIMPLE ORDER LARGE COKE 2.49 A SALAD A OREO COOKIE SHAKE AND A SOUR DOUGH JACK FOOD WAS GOOD, MY FRIEND SEE BOXES AT THE DEL TACO JUMPS OUT AND CHECKS THEM OUT CYNTHIA HANDS ME MY SHAKE AND ASKED WHAT KIND OF DRESSING, AND THEN HANDS ME MY FOOD, I WASNT THINKING CAUSE OF ALL ON MY MIND I ASKED HER IS THIS IT SHE SAID YES, SO I PULLED OUT DROVE OVER TO DEL TACO AND STARTED TALKING TO THE EMPLOYEE ABOUT MY BUSINESS SHE COULD SEE THAT I WAS STILL NEAR.. AND STILL DIDNT DO ANYTHING ABOUT MY DRINK. DROVE HOME AND MY FRIEND SAID WHERES MY COKE DAMN. SO I GAVE HIM THE RECEIPT AND TOLD HIM TO GO AND I WAS CALLING NO ONE PICKED UP THE PHONE I TRIED SEVERAL TIMES. SO HE PULLS UP AND SHE WANTS TO SEE THE RECEIPT HANDS HIM HIS DRINK SAID SORRY AND KEEPS MY DAMN RECEIPT WHICH I HAD A SURVEY AND ITS FOR MY TAXES I BOUGHT A EMPLOYEE FOOD. IM DISAPPOINTED FOR THE LACK OF EFFORT TO MAKE SURE THAT ALL IS TOGETHER BEFORE LETTING THE CUSTOMER DRIVE OUT CYNTHIA MAY NEED A BIT MORE CUSTOMER SERVICE TRAINING BEFORE LETTING HER TAKE ORDERS THAT SHE DONT PUT ALL OUT THE WINDOW. MAKING A CUSTOMER DRIVE BACK AND NOT GIVE BACK THE RECEIPT OR OFFER SOMETHING FOR OUR TIME AND OUR GAS AND NOW FRUSTRATION...

I bought 3 supreme croissants and 3 Hash browns. Expecting to get exactly what I ordered. We went to eat them and no bacon.It's always something at this particular Jack in the Box. It was breakfast for me and the kids before school. Anyways because of past supreme croissant orders. I have to tell them. I want everything on it. I once said I just wanted a supreme croissant sandwich. I ended up with just a croissant. I just don't get want is so hard.. It's close to my house and don't Want to drive to the Columbus one. The whole reason for complaining is. I'm not rich. I paid over $20.00 dollars for breakfast. I at least want what I ordered. Maybe be a little better at making people s orders. I'm paying for it. Also towards your job security. At least put some pride into what you are doing. Don't be lazy or inconsiderate. By the way the food was good a little cold. Just missing the bacon. Please do better. 2/20 I went back today. I got 2 Supreme croissant sandwich s . And a large french fry. I checked it before I left. Everything...