Kathy's Bakery — Restaurant in California

When asked why they charge a debit card they got upset... Debit Cards: Debit card transactions are treated differently under California law. Unlike credit cards, debit cards are directly linked to a customer's bank account, and there is no risk of the merchant not being paid. Therefore, there is no legal prohibition against charging a debit card in California, or for that matter, imposing a discount for paying with debit card. Consumer Protection: The purpose of California's new law is to protect consumers from hidden fees and deceptive pricing practices, ensuring transparency in pricing.

Yes, you can sue a business in California for improperly charging you an extra fee (surcharge) on your debit card. California law prohibits businesses from adding surcharges for using credit or debit cards. You can pursue legal action, potentially including filing a complaint with the Attorney General's Office or suing in Small Claims Court. Elaboration: Credit Card Surcharges: California law (Civil Code section 1748.1) prohibits merchants from adding surcharges (extra fees) when customers pay with a credit card instead of cash. Debits Cards: Surcharging is also prohibited for debit cards, even when used like a credit card. Disputing Charges: If you believe a merchant has improperly charged you, you should first try to resolve the issue directly with the business. Legal Action: If you cannot resolve the dispute with the merchant, you can file a complaint with the California Attorney General's Office or consider pursuing legal action in Small Claims Court. Penalties: Overcharging can result in penalties for the business, ranging from administrative fines to criminal charges, depending on the amount of...

I came to buy my daughter a cake for her birthday. Her birthday happens to be on 4th of july. They asked what kind of cake and i pointed to a cake on their book and they said ok . The price was 85 for a 10 inch. I was thinking wow it must be a really nice cake then so i paid no mind to the price. Please see the picture to see what i paid for . It looked nothing like what i asked for, i think i could have done a better job at home. I wished i had just gone to northgate and paid 35 dollars for this size (and a better looking cake, i must add) When we asked why it was so expensive they said because its a holiday. This happens to be my daughters birthday and it was on an inconvenient day it seems. I wanted to pay for what i would get not what day id get it. This shows me this business is money greedy and not thinking about long term customers. I really wanted to like this place but i was disappointed. I am never...

I came to pick up a cake I had ordered and the customer service was horrible. I gave her my receipt and she just walked away like nothing did not say a single word at all. I then get my cake and it was ordered tres leches so you would assume they put aluminum or properly made the cake so it wouldn’t be spilling but they didn’t not only did they give me a cake that was spilling but they did not give me a proper box just the bottom. When I ask the cashier if she had the top of the box she said “no” with the utmost ignorance ever. Mind you I never leave reviews because I’m not that type of person. The cake was poorly...