McDonald's — Restaurant in California

My wife and I were on the way to San Francisco from the Napa Valley. We were in a rush so we stopped at this McDonald’s for a quick bite to eat. We went through the drive-through. We then parked and ate our lunch. After finishing I got out of the car and threw away the bag etc. containing the receipt into the trash container. As we were driving off, I drove around to the front parking area and entered the restaurant because I had to go to the bathroom. I am currently suffering with aggressive prostate cancer that causes the need to go to the bathroom often. I am 89 years old. I then went into the restaurant and spoke to an employee, a woman, she apparently was the manager, but not sure. She acted like it! I asked her what the code was for the bathroom. She then said I need to see the receipt. I then said we just went through the drive-through and I threw out the receipt with the trash. She again said, I need to see the receipt. I once again then said, I told you my wife and I just went through the drive-through and I threw the receipt out with the trash. She then boldly rudely yet once again with unconcern and with total lack of respect for a senior, repeated again, I need to see the receipt! I then repeated it for the third time, but she still refused. I was obviously not a homeless person. I was dressed in a suit and tie because we were driving into San Francisco for a board of supervisors meeting. I was astonished with her rudeness and lack of concern or compassion. She obviously enjoyed using her authoritarianism by the way she put me down. I certainly understand that discretion must be used when allowing someone to use the bathroom, but when a person appears to be reputable, consideration should be made. I hope the manager of this restaurant reads this review, unless of course, she is the manager! I am also writing to the McDonald’s head office to...

I'm not particularly happy with this McDonalds because it's privately owned and the owner hardly ever participate in tv advertised sale items, they don't even honor the McDonalds app discounted or sale items. Then they have this particular female employee that normally works the breakfast shift that will withhold at least $1 from all cash purchases. She got me one time the next time she did it, I held up the drive through window and went back and told her she short changed me, she was waiting because 4 quarters were already sitting on the cash register and she never apologized. Then I took a friend and warned her of the this same lady because she was on duty that morning too. Guess what? The McDonald's employee withheld a $1 from her cash purchase as well. No smile, no guilty look, nothing, there was the dollar sitting on the cash register again, waiting to see if you take time to count & comeback to get your dollar back. Most people don't do either because they are in a rush in the drive through trying to get to work. So I rarely frequent this location. ☹️☹️☹️ 👍🏾😀Today the young ladies working the drive through were nice, friendly & cheerful. My order was hot, fresh and correct. As of 07/22, I won't give up on this McDonald's, it's close, they are now using the app, participating in more tv promotions. So yayyyy👏🏾👏🏾👏🏾😃💛♥️ to the owner, all managers & the entire staff, your customers & I appreciate your improvements. Great job. Keep it up. 💯👍🏾👍🏾👍🏾😋🙂💛♥️ 12/02/22 The construction is over but the results are great! This McDonald's added an extra drive through window which cuts the waiting for your order down. On the inside, they have a kiosk app to order before you get in line to cut your wait time. These upgrades are greatly...

I am not sure who wrote these reviews, but I am convinced that most workers (and certain managers) at this Mcdonald's are THIEVES.

On three occasions, I ordered 2 coffees and 2 apple pies which should cost $2 for the coffee and $1 for the two pies, and they seem to think that people don't notice that doesn't add up to over $5. Interestingly enough, the cashier thief quickly TEARS UP THE RECEIPT into little pieces right in front of the customer as soon as it comes out of the printer!!

Then, it gets even more interesting!! When I tell them that should only be $3, the manager who is standing nearby immediately runs to the back of the store and comes back with 60 cents and dumps it in front of you. While the amount they steal is over $2, the moronic manager seems to think you can't do simple math and you will simply "forget" about the matter.

Another time I was charged $3 for a large tea (the difference between a large tea and a small tea is more hot water!). When I mention the oddness of this to the cashier thief, he simply shrugs and says yea it's weird but that's how it is...again no receipt is issued! I generally avoid businesses in the crook-run Marin County, where even their court house is run by a clique of crooks, but I think this Mcdonald's is particularly noteworthy as they must be stealing well over $2000 per day considering the kind of volume they get here. I think anyone that is so stupid as to steal right in front of you should be considered suspect on other aspects such as health and food safety...avoid this place (and marin...