I’ve grown to like this little SB location. I like that I can order in the app and my kids can go in and pick it up in the drive thru or lobby.
Way easier and I was putting gas across the street and felt like getting myself an ice mocha on this morning chilly day.( has to be colder then 30-40degrees outside for me to get a hot mocha lol) Anyways. Ordered in the app, while I Pumped gas, walked over and picked it up in the lobby. Lady was really nice as she handed me my drink and as we talked briefly about my long commute. Short and simple and kindness . Lobby is clean. Restrooms are clean and it’s rare that I find myself at a SB, but this one I like. (Didn’t see this message until I finished my drink and forgot it was a Sat until...
Read moreMy siblings and I always come to this location bc it’s down the street from my parents. However this day not only was the employee Jace kind of rude when taking my order, he also handed me my sons cake pop with this message on the bag. I went inside to confront them and all they said was it was most likely meant for a coworker of theirs. I asked for his name but the girl told me she can’t give out any names Luckily I already saw his name tag when he walked back to the front. Also as I was walking out the girl yelled “thaaaaaank you” in a very sarcastic way almost like she was annoyed. . This was on Monday June 30th around 5:30 pm. Totally unacceptable. Not sure how he missed the message when he handed me the bag even if it...
Read moreI visited Starbucks on Broadway and Curtis, for the convenience of being close to where I live, I was was trying to use my Starbucks app to pay, the App was not working properly, the barista said it’s okay Miss this one is on the house, this made me feel so much better that the customer service been the same since I have been a Starbucks customer since I visited back in the 90’s in Livermore Ca. This just made my day, thank you so very much for your kindness. All the Starbucks employee’s I have met has gone above and beyond their level of service to help me and others who love Starbucks like I do, thank...
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