I give up on this Location. The worse wait times in the drive thru. I don't know how this location stays in business. Almost every time I have been here I leave the drive thru before I am able to place my order. I have been to may other Wendy's in the bay area and never experience the delays I have her. Today was the last time I will ever go to this location. I stupidly waited 20 minutes in the drive thru. Only 3 cars in front of me. After 15 minutes, I had one car in front of me waiting to order. I notice again the pickup window was not much better, realizing by the time I get my order and leave it will have been about a half hour. That is not fast food. I again pulled out of line and left, swore I would leave a review and never, ever go there again. Complete waste of time. On my way home, I can stop at another Wendy's (San Ramon), place my order quickly, pick it up at the window and continue on my way in less than 5 minutes. This location must be privately owned and...
Read moreThis Wendy's gets a 2 star review tonight just because of the person at the order window. When we approached in our vehicle the drive thru had about 4 cars ahead of us. It's a warm night so I'm sure everybody came for the same reason as we did for the frosty's. However, after ordering 2 small frosty's 1 vanilla 1 chocolate 1 medium and one large chocolate frosty as well I drove to the window to pay the total which was about $10. At the window the woman proceeded to hand me one frosty at a time the 1st was pink I looked at it double checked it and I said is this strawberry she said yes and shook it at me like take it, I said I asked for vanilla she said well we're out of vanilla this is the new flavor. I asked my child if he would like strawberry and he said yes so I took all of my order. Overall this was a odd and unnecessary interaction . If they ran out of vanilla nobody dies but you offer the customer The Choice of chocolate or strawberry not make the...
Read moreWorst time to go is Saturday night around 9pm. Once I was given my order, I took off and realized I forgot to do a quick inspection of my bags (I do this with all fast foods to make sure my food is all there). At the stop light I did a quick check and realized my baconnator burger was missing. I drove back and since the drive through line was long, I knocked at the door. After I told one of the workers I had a burger missing, they found my other bag sitting by the the drive through window. As a compensation, they through in a small fries. I checked everything again and I went home. Once home, the salad dressing for my salads were missing. I saw the pecans earlier and figured the sauce would be with it as well but nope. And, instead of forks, I was given spoons for my salad. The ranch sauce for my nuggets was replaced by a small packet of sour cream. I did however, have A LOT of napkins so...
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