Wendy's — Restaurant in California

Okay, I get it. This is at a California Truck/Pit Stop town. It must be hard to get and keep dependable workers. But there is no excuse for this mess. This is a National Chain, and one's expectations for cleanliness and quality are higher, especially based on the Happy Faces and clean look in their ads. I'm not naive that those National ads are anything related to reality, BUT.... The place was trashed! Wrappers and junk on tables and floor. There were supplies stacked in boxes up to the window. They "lovingly" made my order (wrong) before they could give me the little left of my $20 bill in change. I don't expect much when I go Fast Food, but an $11 dollar combo plus $4.50 for a Child's cheeseburger, should be served correctly. It took 3 trips to the counter to get it right. No drink cup (fountains didn't work anyway), no sauces for nuggets, no ketchup, no mustard, out of 2 flavors of Frosty.... And then eating it amongst the trash and boxes... !!! But the absolute worst, was the VERY Loud music coming from the Kitchen. Horrible! Was it Mexican or Mid-Eastern Rap, or a combination of both?? Again, I get the employee problem. But I couldn't hear my wife across the table with the Kitchen music blaring. And it sucked, on top of being loud. If I ran that place, the radio wouldn't be heard from the dining room, let alone the order counter. I'm sorry, I'm usually fairly forgiving when it comes to Fast Food. I lower my already low expectations, but I won't be going anywhere near this store, preferring a midnight hot dog from a 7-11 across the busy street. Ugh!!! I will say that Wendy's Does make the best Fast Food French Fries. If I had ketchup and dipping sauce while they were warm, I would like...

I couldn’t do 0 stars we drove thru the drive thru ordered two kids meal one plain burger with only cheese 2nd one cheese burger plain with only mayo we emphasized the plain part on both orders yet our order was wrong both burgers had massive amounts of Mayo and ketchup i went inside to exchange them 1st of all the employees just stare and don’t even ask what they can help you with I told the cashier both my burgers were wrong she looked at me like I was talking a foreign language and walked away I’m assuming she called the manager she asked for my receipt which was never given to me in the 1st place at the drive thru the manager walked away to look for my receipt I told her I had just drove off from the drive thru she kept responding with an attitude she asked what I wanted on the burger so I repeated myself again she walked away halfway stomping she handed me the burgers I should have checked them there but I didn’t and walked to the car and yet again one of my burgers was wrong so again I went to ask if they could change it the manager had full on attitude by now I told her it wasn’t my fault if I specifically said what I wanted she said I needed to be more specific this is the way we order everywhere we go it’s not that complicated she was mumbling so I asked her for her name and I’m definitely calling corporate tomorrow morning I always approach nicely but 3tries and still can’t get it right won’t be...

Must admit not my favorite fast food place, normally only get baked potatoes I opted for here as opposed to Arby's based on the breakfast sandwiches in current tv campaign. I'm definitely old and ugly enough to know that's a recipe for disappointment and it was.

The maple bacon chicken croissant was not the TV flakey version it was dense, reminiscent of an IKEA couch which may look like a couch but will break your back if you sit on it too hard!!! The biscuit just came with sausage if you try to separate it to add ketchup the biscuit breaks and does not reconnect; so dunk!

Next time I'd skip the sandwiches and just get a large breakfast potatoes which were unexpectedly delicious!!! Not greasy and way superior to others' hash browns

The lady who helped me was extremely sweet and friendly!

3 stars for friendliness of service and...