Happy Bowl Express — Restaurant in Camarillo

I went here last night with my daughter (she's 3,) my husband, and my brother. 5 STARS!! Reason ☆1- The CUSTOMER SERVICE is OUTSTANDING. My daughter LOVES broccoli, so the woman serving gave her a free side of FRESH broccoli and encouraged her to continue to eat her veggies. Reason ☆☆2- The QUALITY of the food is AMAZING. The taste is so much better than Panda Express, from the meats to the chowmein. Reason ☆☆☆3- The QUANTITY per plate! WHERE DO I BEGIN. I used to work at Panda Express, we were strictly trained to give 1 scoop per meat, where at Happy Bowl they give you a good 2-3 scoops per meat. And they are glad to make you your food fresh even if they are 5 minutes until closing time! Reason ☆☆☆☆4- The PRICE of the food. SO. MUCH. CHEAPER. THAN. PANDA. EXPRESS. Delicious and greater portions- no need to say more! Reason ☆☆☆☆☆5- CLEANLINESS and OPTIONS. The store was so clean (as it always is,) and I am always comfortable with how sanitary the food is (I have to be when my daughter is eating it.) The options of food and drinks are perfect. (MY daughter chose chocolate milk from the refrigerator, Panda Express doesn't have that option.)

SO OVERALL- give it a try!!! You will NOT be...

I am absolutely appalled by the level of service from Happy Bowl Express in Camarillo, CA. I placed an order for delivery, paid in full, and waited patiently for my food to arrive. Not only did the food never show up, but every attempt to contact the restaurant was met with a busy signal. It's beyond frustrating that they refuse to answer the phone or address this issue in any way.

I understand that mistakes happen, but this level of disregard for customers is inexcusable. I have essentially been robbed - they took my money and provided nothing in return. I demand a full refund immediately. This experience has left me questioning how a business like this is still operating. If they don't rectify this situation soon, I will escalate this matter further.

Avoid Happy Bowl Express at all costs. They clearly do not value their customers and have no respect for the basic principles of business ethics....

For many years this was a place I'd sometimes go to. A few weeks ago I ordered a bowl of steamed rice and teriyaki chicken. I opened the bag and there was no fork and no teriyaki sauce on the chicken. I ate it anyway and didn't have an issue. A few days ago I go back to order the same thing and asked why no teriyaki sauce on the teriyaki chicken. She says "that's something you have to ask for." What's the logic to this? Most people who order teriyaki chicken expect teriyaki sauce on it. I accepted her answer and asked for 3 sauces and went back to my office. When I started eating it, though, the chicken tasted wrong. It tasted old and weird. That's the last...