Craig's Pizza House — Restaurant in Camden

I have loved their pizza ever since I was a kid, but it's pretty much the only good thing on their menu out of what I have tried, besides their salad. I will say that it is really very good though. I have been recently hurt by a member there. I finally got to try their lasagna after waiting a very long time, with my last 20 dollars, after living on mostly soup and noodles and things like that the majority of the time due to depression, plus I had not eaten since 9am and it was 5pm so I was extremely hungry. After having salad, partial bread sticks and probably 20 percent of the lasagna... and trying a ton of Parmesan, red pepper, and yellow peppercinis.... I still couldn't really like it. It was surrounded by grease in a dish. The salad was pretty okay. The waitresses are pretty much really busy most of the time when I go there. Also they kept pushing soda on me and I was trying really hard just to drink one glass. Anyway, since I could barely eat the lasagna I asked if I could have a discount on my ticket. I was told, " No, because I can't reuse the food." Every single other restaurant I have ever been too has always given me a full refund if something is wrong, which is hardly ever. I feel like I should not have to pay $14 for a dish full of grease and all I asked for was a small discount at an extremely successful restaurant. This has pretty much crushed my childhood memory of a great impression of this restaurant ever since I was a kid. It seems ironic that they have Christian signs posted in their bathroom. What would Jesus do? He might actually care how a customer feels, even if they can barely afford...

I have owned restaurants all of my life, and if any of my employees had been as rude as this employee was that waited on us, I would have fired her. I don't know who is to blame for our pizza taking well over an hour. After 30 minutes we inquired as to when our food would come. It took another 15 minutes to get that answer. Then we were told they lost our ticket. When I saw another couple come in and within 10 minutes, they had a pizza. Was it ours? I don't know, maybe nevertheless, instead of being rude to us and telling us they're only human and they make mistakes, maybe an apology and can I get you something while you wait would have been more appropriate. Terrible service, rude, not professional. This employee should be working at McDonald's not a table service...

Service was almost non existent. We were the first ones to sit down and 2 tables who came in after us were paying their bill before we even got our food. The lasagna seemed to be all cheese and soupy. Our daughters pizza must have been made, and held back until ours was done because it was barely lukewarm. Trying to get a drink refill was a challenge due to our waitress never coming back out until dropping off our food. The other tables waitresses seemed too focused on getting to their tables and back behind the counter and ignored any attempts at catching their attention. I remember Craig's from years before and how good it was, I am wondering...