Food typical subway. Staff helpful and respectful. But we were not sure how to get my elderly mother up the steep from steps. She was determined and we did help her up with some trepidation, only to find out that around the back door is a place to walk out with a ramp. But this safer place wasn’t at first obvious to us as an option. I don’t believe there was a sign directing handicapped persons into another entrance that wasn’t seen from the main entrance. In the end we drove around back to pick her up. But if we hadn’t seen someone go out that back door mom planned to try to go back down the steep stairs. I had to stop her
In retrospect when we didn’t see a safe way inside we should’ve left and not attempted fate. Fortunately no one was injured. They need to find a better location or make it more obvious a safer place to enter and exit. It’s a huge risk and...
Read moreSomeone needs to teach the employees to be more personable. I've been there 3 times & have not seen a single person smile or interact with customers besides to ask what they wanted on their sub. I gave it a 2 star b/c SUBWAY always has good food, but when you have such negative people working, it's hard to rate it higher. I am a traveler & i have been to MANY subways across the country & this subway is the most UNPLEASANT subway I've been to!! & i don't care if i was to walk into the restaurant at 2 minutes until closing time, I AM STILL A CUSTOMER!!!! I felt bad for the little boy in front of me, he apologized for coming in when he went to walk out. & the guy with the red hair made a remark when i walked in.......
Read moreSandwiches were good. Order DoorDash, we are from out of town. 1/3 of our order was delivered. Ordered 5 combos and only sandwiches were in the bag, no chips no drinks. Driver said they handed him the bag and you’re all set. Clearly not. $75 for 4 six inch subs and 1 foot long and nobody noticed that the order felt light. Door dash refunded part of the money but when I called the store they were just like take it up DoorDash. No, I’m sorry we messed up or an apology of anytype. Super...
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