Subway — Restaurant in Campbellsville

Stopped by during lunch hours and noticed what looked to be college students ordering sandwiches for their entire team. An order which probably should have been called in prior so that the team at Subway could get ahead of this before lunch. This of course caused some customers who had been waiting longer than I have to get upset and ultimately walk out. To those people, this wasn't the team at Subway's fault, being in service they wouldn't say no to any order. I also doubt the college students knew to call this order in ahead of time if they aren't from around here. I waited maybe at most 10 minutes, the Store Manager/Owner acknowledged that, came over to apologize and said they were going to cover my lunch today. I was fine with waiting and would still have paid for my lunch. I've worked in retail the past 10+ years so I understand what it is like to be in a tough situation like that. I am sure he would have covered the other customers meals for their wait as well. This location has been the best Subway I've ordered from, that's including the time I spent living in Louisville and Indiana. Their food is always fresh and staff are focused and welcoming. Thank you again for the free meal and I hope this...

Ordered online.. figured I'd try something new instead of acting going inside due to covid. When I got my order all was fine. They brought it out to my car and was very friendly. When I ordered on like the site seemed to give errors so I tried again and my order confirmed and I only got 1 confirmation. When I get home I have a Rotisserie chicken salads and an All American Bacon salad with extra bacon. Well as I eat mine there is no meat. The other salad had All of the meats Smh!! I then go check my bank account 2 charges show up for the same amount. So try to call the store no one even answers. Doubt I will order from...

The two stars comes from my love of Subway only and does not reflect what this location should be rated. First after waiting almost 20 minutes inside we decided to try the drive thru. Got to order just to wait an additional almost 20 minutes. This location is full of problems all stemming from very poor management. Too many employees on the line trying to add their fingers to the work. This creates a choke point that slows down and hurts service but hey what would...