We’ve eaten here 3 days in a row. Each time dogs were on the patio. Obviously not service dogs. First of all service dogs wear vests. We witnessed one ‘service dog’ take a shot at a little white fluffy Pomerania dog. From what we witnessed of course we assumed that they were one of the local ‘dog friendly’ restaurants. We went there with the intent of having lunch while out with our 2 small min Pins. A rather abrasive brunette staff girl stopped us and informed us only service dogs allowed. We said we respect if you aren’t but tried to explain our previous 3 observations. She just cut us off and didn’t want to listen. The previous service we had from 2 male staff had been good and the food was good. But this girls attitude and approach really turned us off. We weren’t arguing but just trying to tell her that we’ve witnessed dogs not service dogs. She just talked over us. We think it’s really great of the restaurants that are. But get real, unless a dog is wearing a service vest it’s not a service dog. Service dogs sit quietly and patiently and they also don’t snap at people or other pets. If you don’t allow dogs, then post it clearly and get all your staff on the same page. As for the heavy set Burnette girl working for you at 2 pm on June 4th, she needs some training in etiquette and tactful customer service approach. We weren’t out to dispute policies and if it wasn’t for her attitude they would have still got our business today without our dogs in tow Also, people shouldn’t lie and say their dogs are service dogs. It’s people like that, that ruin relaxed policies for responsible pet owners. If a dog isn’t wearing a certified service vest the...
Read moreAct 1 "the entrance": The beginning of our experience was wanting. My wife and I walked in, stood there while the server walked by us and even said "excuse me" because we were in his way. He then passed us two more times before disappearing into the bar. After a couple minutes I finally walked over to him and asked, "so, should we seat ourselves?" To which he replied, "um, yeah!?!". I said, that would have been nice for you to have mentioned when we first walked in...
Act 2 "ordering": We sat ourselves, he finally came over to take our orders, my wife asked if they had an ipa, he could have just said, "yes, it actually won an award!". Instead he chose to say, "it's on the chalk board!". Which was behind our heads and at an angle impossible to see.
Act 3 "the food": My prawn burger was AMAZING, INCREDIBLE, MOUTH WATERING... I would love to order it to go next time were in town. My wife's halibut burger was very good, but she said it was a little dry.
Act 4 "the payment" the bill was $34 I gave him $40 cash. If he would have said anything nice, asked if we needed anything, or even said thanks for coming in... He would would have gotten a decent tip. But alas, he failed. Too bad that service can undue such potential. I was going to let him keep the change if he would have at least tried. But he gets the buck since he only brought back a five and a one...
As we left though, the nice female server at least said, thanks for coming. So they...
Read moreHave been here many times! The food is delicious. Most fond of the Cook's salad, and of course the pea salad. Have to respond to above reviewer Lori Cameron about the dogs...why do people post things that make them look so obviously uninformed and ridiculous??? Service dogs are allowed by restaurants because it's the law, not the choice of the restaurant. And according to the ADA law they DO NOT REQUIRE VESTS OR HARNESSES. Please get educated before you start posting things that hurt a businesses reputation. 3. Q: How can I tell if an animal is really a service animal and not just a pet?
A: Some, but not all, service animals wear special collars and harnesses. Some, but not all, are licensed or certified and have identification papers. If you are not certain that an animal is a service animal, you may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of his or her medical condition or disability. Therefore, such documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. Although a number of states have programs to certify service animals, you may not insist on proof of state certification before permitting the service animal to accompany the person with...
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