First I want to start by saying that Gervasi is breathtakingly beautiful and has all the make up of a luxury stay away from home.

What we did: Stayed 2 nights in a Villa Ate at two restaurants on property Received two spa treatments on site.

Our Expectations going in: We knew that it was a holiday weekend and it would be busy. (We stayed July 4th weekend) We were looking forward to meeting people and to having a shared common space in our villa. We knew that Gervasi is a popular wedding destination and we were excited to see brides in their dresses and everyone dressed up.

Villa Review: Cautionary tale to those who want relaxing time and want to stay in a villa. Pros: The villa was beautiful and the rooms were clean and comfortable. The common spaces had drinks and an ice-maker and dishes to use with a table and couches. Very comfortable. Cons: Music can be heard from across the lake and from the wedding venues in the facility. (We didn’t mind it but it could be a bother to some.) Rooms are not well sound proofed. Situational review about the villa a warning to those going during wedding season. There was a bridal party in our villa in one out of the four rooms. They overtook the villa and trashed the common space. At 8:50 am they were moving chairs and furniture to set up their hair and make up in the common area. There were also about 20 people in and out of the villa all through the morning and afternoon. We felt very uncomfortable and the noise was LOUD. We attempted to eat breakfast in the common area but were quickly pushed out by people coming in taking over the tables from the bridal party. We understood that it was their day but wish it would have been communicated to us that there was a bridal party in our villa and to expect some extra commotion and noise. We were not communicated with. We complained to the front desk which assured us they would take care of it. They offered us a $50 gift card for our troubles which I thought was very generous. When we returned to our villa after lunch it was worse. There were more people more trash and noise. It didn’t seem like Gervasi management “took care of it” as they said they would. We ended up being forced to stay in our room and were not able to use the common spaces for the duration of our stay. When we returned from dinner and our spa day the common area was trashed with alcohol cans, personal bags, trash, paper plates, extra food and food scraps that were left, among other items that they left. They had drank most of the items in the fridge and had emptied the ice maker into coolers leaving no ice for the other guests in the villa. It stayed that way until we called the front desk at 9:30 pm to ask if Someone would be able to restock the fridge and if someone may be able to tidy the place up a little. They sent someone who refilled the fridge and emptied the overflowing trash. The tables were not cleaned off or items thrown away. Gervasi management was very apologetic and offered some additional comp items for our troubles which we were grateful for. We just wished there would have been some communication and consideration from all. We were not allowed to exit our villa at one point because there was a wedding right out front and they made us walk through the back door through the woods around. They should probably invest in some extra paths for people who have to exit the villas due to weddings. We ultimately felt like second class citizens to the weddings and the wedding parties due to having to complain multiple times and being ushered through the woods.

Spa: The spa was absolutely wonderful! We would highly recommend it to anyone staying or coming for a day trip. We got classic massages and facials. The spa was peaceful and relaxing with great aroma therapy. Spend the extra it’s well worth it.

Food: WONDERFUL! We ate at the crush house and the bistro. Food was excellent, service superior, and wine was great. Well thought out menus and the Brunch was amazing!

Would recommend Gervasi with caution to others.