Waffle House — Restaurant in Canton

If the service was anywhere near what it normally is, I would have given 5 stars. The strength of the normal service prevented me from giving 2 stars or fewer. There were 2 people doing other things. One gentlemen took my order and he was free after he did that. So why did the cook go looking for lids next to where the order taker was standing? Why did the cook walk to the back to look for lids? Any of the other employees could have done that. When the cook finally finished and went to the fridge, someone appeared to be doing inventory. So I had to wait longer. He finally pulled my food and started cooking. When my food was done, the order taker was ready! He had the to go plates set up and he was waiting. The cook said "I will get it". The cook took the plates and covers away, and grabbed two foil wraps. He wrapped my sandwiches for what may have been seconds, but seemed to be minutes. I rushed out with my food and when I got to the car, I noticed the wraps didn't even cover the sandwiches all the way.

I come frequently enough, usually in the 6 am hour, that half the order takers greet me and say "Texas sausage and Texas bacon to go"? I was very close, multiple times, to canceling my order on this trip. It just felt like the crew was TRYING to make me stay there longer. I will not be returning to this facility because of that one day.

For others who may read this, 99% of the time, I have had INCREDIBLE experiences. My food comes to 10 bucks and some change and I tip 5 bucks EVERY TIME!!!! I understand bad days, and people of different skill levels. The time it took just to START my order, then the delays and poor wrapping were just too much on this particular trip for me to bear. Overall, it is a great place and I urge you to go! You just will not...

Ordered all hash browns with all vegetables, was given hasbrowns with pork. 😟. It was a pick up order. Once I realized that my order was messed up I called into the restaurant and explained it to one of the servers, she was extremely emotional and very rude.I had to take my order back into the restaurant, no longer was I okay with the option of them remaking it after the way I was treated over the phone. I went into the restaurant for a refund. While inside of the restaurant the server continued to be emotional, disrespectful and out of line. After waiting 15 additional minutes, I did receive my refund and I did contact corporate. I also took a picture of this waitress as well as video recorded her unacceptable treatment, in front of everyone eating at the restaurant. She was a very bad representation for the...

Bathrooms were so disgusting that my friend had to get cleaning supplies before using them then he had to use the cleaning supplies himself to clean the bathroom. The food they did have was just okay but as I hinted to they did not have everything available. They were out of hamburger buns, lettuce, tomato and mayonnaise. Plus they charged us the full $2.75 for gravy when the menu clearly stated that it was. 50 cents on the menu when ordered with the hashbrowns. As a side note, the menu shows a 20% surcharge if ordering for take-out. 10% for the waitress, which I have no problem with, and the other 10% for "administrative purposes". So basically you are paying for your takeout box, plastic silverware,...