Carrollton Giovannis — Restaurant in Carrollton

Disappointing Experience at Giovanni’s in Carrollton, Georgia

I recently visited Giovanni’s in Carrollton, Georgia, with a friend, excited to enjoy a nice meal together. However, our experience left much to be desired. Upon arriving, we were shocked and disappointed to be told that only law enforcement personnel were allowed to dine inside. This discriminatory policy felt exclusionary and left us feeling unwelcome as regular patrons.

The food itself was decent, but the negative atmosphere overshadowed any enjoyment we could have had. It’s disheartening to encounter such practices in a restaurant that should strive to create an inclusive and welcoming environment for all customers.

While I understand the importance of supporting law enforcement, it should not come at the expense of alienating other customers. Such a policy undermines the fundamental principles of hospitality and fairness.

As someone who values inclusivity and equal treatment, I cannot recommend Giovanni’s based on my experience. I hope that the management reconsiders this policy and ensures that everyone, regardless of their profession, is treated with respect and given equal access to the establishment. Until then, I suggest exploring other dining options in Carrollton that embrace diversity and offer a more welcoming...

I advise using caution when you place an order online. I have ordered too many times to count, and usually have a good experience. Last night, after receiving an incorrect order, I called to have it corrected. I was met with the worst customer service I have ever experienced. Told I would have to pay for extra sauces, despite the fact that they messed up my order. Eventually, they offered to remake my order and have it delivered, but I would have to return the food that was originally incorrect. I found it extremely off that they wanted the food back, but I agreed. I live about 5 miles from the restaurant and assumed that my order would be a priority due to their negligence. After another 40 minutes, I called to have my order refunded. It was now 2 hours after I originally ordered my dinner. I was told that they were unable to refund my purchase because I ordered through a 3rd party. I got in touch with Chownow, who told me they had to call Giovanni's to authorize the refund. Sarah told Chownow that they would not authorize a refund and I will have to speak to the owner, Chris. I was not given a time to expect his call, as he works between the 4 locations. I ended the evening with no dinner and out $40 with no expectation of...

Do NOT get food from here! I have been getting food from this place since the pandemic started, a few times a week. Normally it's really good food for a decent price. HOWEVER, last night I ordered at 11pm or so at night. My food was made wrong. I didn't realize till I got home. I live almost an hour away. I couldn't even eat my food, I threw it away. And decide to call the next day cus it was 1am at that point. I called as soon as they opened today and was told by the manager that she couldn't replace my order unless I brought the food back... im like ma'am I threw it away. And she said well why didn't you come back last night. I told her I live an hour away i was not going to come back out that late. So I asked for the owners name and she said she couldn't give me that ingormation... are you serious? So I'm supposed to just deal with bad customer service and be out money? Yeah I'm not spending another dime here. And no one else should. Take better care of...