Los Jalapeños — Restaurant in Carrollton

My friends and I ate here before a work training. I'm originally from the rio grande valley and was excited to try a restaurant that had similar food that I miss eating back home. I enjoyed my horchata but was surprised to get a refill when I didn't ask for one and the first serving I got was way too much. I'm just happy I wasn't charged for the refill but felt bad it went to waste because I couldn't drink it. The chips, salsa, and queso were good. When I got my order of caldo de res I was very disappointed that all the vegetables in my soup were not cooked. I couldn't eat them at all and it made it very hard to eat my soup. The beef was good and tender but at that point I had lost my appetite and couldn't eat anymore. The rice was hard and crunchy some bites. I tried taking the caldo with me in a 64oz drinking cup to see if I could boil the vegetables at home but since they were raw it made it impossible for me to put the soup in there as well. I had to leave it behind. I was disappointed in my lunch and it definitely wasn't...

I have enjoyed Los Jalapenos for quite a while. I have ordered take out from the same restaurant at 3615 N. Josey Carrollton Tx. Today i tried to order from the lunch menu and there was total confusion at the other end of the phone. I cpuld not get the person i was talking to to understand what i wanted to order. And she was always talking to someone as if she were in training. I finally got the orders in and went to pick up my order and the manager who greeted me said they had not received a phone order. I said i have called this restaurant many times and the number was in my phone . The very rude manager just kept saying we didnt get a phone call. I said i would never come back to the restaurant and turned to leave and the explitive deleted, laughed out loud. I said now i know you were lying. I do not know what kind of game they re playing there but I suspect they do not like...

First of all, very friendly staff. Welcoming and polite. However, I was a little disappointed with the lack of authenticity of food because of the lack of any spices. I ordered the vegetable fajitas and they were quite bland as well as was the rice. It helped to pour salsa on everything. Most importantly there was very little chance that nobody noticed that these vegetables for my fajitas were overcooked when they were brought to my table and just got worse from that point forward. I was with my elderly mother and did not want to delay our meal by sending it back. Anyways, I was able to fill myself up with the tortilla chips and rice and beans in the tortillas. When the server brought the check, I pointed to all of these vegetables that were inedible and she just went back and got me a fresh plate, which I took to go, which I guess was nice but should have been done the first...