Subway — Restaurant in Castleton Township

I'm not one to complain unless something really upsets me and I'm not even really upset, just a little disappointed with the customer service that I had encountered. We ordered online to pick up and it said our order was ready on the mobile app. I went to get the order and noticed a line. So, I went and got what I needed and when I was done, the line hadn't moved. There were about 4 people ahead of me- no big deal, they were busy. I did however, ask the gentleman working if there were any to go orders ready. He responded that they had not gotten to that yet and apologized. No worries. I got in line and stood there for about 30 Mins. As I'm standing there, I'm listening to the way he is talking to other customers and I'm not impressed. He asks one customer "is it done?" He was referring to if she wanted anything else on her sandwich. Really? Anyway, I finally get up there and he talked so fast that I didn't hear what he asked me so I just told him the breads I wanted. I tell him what meats I want and them forgot what my husband wanted I said "oh I forgot what my husband wanted, can you see it on the receipt?" He pauses and says, "oh wait...did you have a to go order for alex?" Umm yes. "I replied yes. He says "oh that one's done." WHAT. he hands me the bag and doesn't even apologize. I am just lost for words. I probably will not be ordering from...

Absolute horrible service, I think it might be the worst one I've ever been to.. The so-called employees, don't know how to assemble a sandwich properly... And then on top of that you order a cold sandwich that you don't want warmed and the staff is so idiotic that they Set your cold sandwich (Specifically said you didn't want warmed) on top of a freshly cooked pizza so by the time you get home it's mush and disgusting... This place needs new management all around. If I could leave 0 stars I could. Subway in general needs better inspectors, absolute...

Blessings to you all, I am leaving this review for Garrett I stopped in yesterday after going to show support to the family of a friend who passed away and I must say the welcoming demenor of Garrett (subway employee) Austin (shell employee) and a young lady whose name I don't know should be commended the entire store was clean and inviting and their attitudes were not only professional but also uncommonly good those three are a blessing to Shell and the...