Colonial Pizza — Restaurant in Cedarville Township

I was really looking forward to our visit. They have a sign outside that advertises jazz 6-8pm and the reviews seemed positive. Perhaps I'll give the place another chance, but I am really unsure.

A few things... we did not know that they don't have table service. You have to order at the front and then seat yourself. We stood there for at least 5 minutes before the young man behind the counter said something to us. In the meantime, an older gentleman (perhaps the owner ? ) walked by us at least once bringing food to tables. So, IF you go, order at the front.

While we were waiting, I noticed I didn't hear any music, and it was Wednesday around 6:15pm or so. That seemed odd. I thought maybe the music started late?

So, we seated ourself in a booth and waited for our food. The older person (graying hair) delivered my salad. He practically threw it on the table and just gave an impression of being gruff. Perhaps he was having a bad day - we all do - but it just didn't help matters any.

We received our dinners - I had lasagna and my husband had pizza. Again, the same person delivered the food. We noticed the pizza wasn't cut. What?! My husband had to go to the front to ask about getting the pizza cut. Why didn't the person delivering the food notice?

The lasagna noodles were chewy and the filling was ok. It wasn't terrible, but it wasn't great either. The breadsticks were awesome, although because they seemed to be cooked in the foil in which they were served, the foil stuck to the bread.

I was fairly eager to finish my meal and go home. There was no music, and I really didn't enjoy the experience. I know a lot of people rave about the place, but if you look at the less positive reviews, you'll see some of the same concerns that I have here - the attitude of the owner is mentioned, and I am just wondering if the owner was the person delivering food. Maybe they were short staffed. Maybe he was having a bad day. I might try the place again to give it another chance, especially given the limited places...

We ordered two of the Friday night specials and requested one pizza with light cheese and nothing on the breadsticks, just plain due to not caring for alot of garlic. We have done this several times before with only having an issue one other time. This time they had the garlic stuff on them so my husband took them back into the store. He told the young lady at the counter the breadsticks were supposed to be plain. Well, the lady in the back said they didn't come "plain" and my husband said we always get them plain. Then she started raising her voice at my husband and said you didn't order them correctly and told him how to place the order. He calmly told her he did order them with nothing on them and had repeated the order to the lady on the phone to make sure she had it. Arguing with a customer especially in a room full of other customers is very poor customer relations. This did happen one other time with the same woman over a breadsticks order and she raised her voice at my husband at that time also. We didn't go back for several weeks. This visit was the second one since we started getting pizzas there again and we're done. The food is really good and we drove 45 minutes to get it but we don't need to be treated like that because they got our order wrong. To add insult, we were charged regular price for the whole order so there was no Friday night special. So...

We placed an online order for pickup, two pizza’s, one pepperoni and one chicken alfredo pizza, and an Asian salad. When we came in to pick it up, we were accused by the manager of having beer in our coffee cups and questioned several times about it while we waited to pick up our order. Then we received food that was not made as expected. The website states that the chicken alfredo pizza comes with chicken, Alfredo sauce, bacon, onions, and cheese, but our pizza only had chicken, cheese, and sauce. The website also states that the Asian salad comes with spring mix, red cabbage, craisins, almonds, rice noodles, chicken and Asian dressing. Our salad was made with iceberg lettuce instead of spring mix and came with raspberry dressing instead of Asian dressing. Since we were visiting from out of town, there was no way to have our order corrected. But when we called in to let them know our order was wrong, we were met with a rude response from the owners son that our order wasn’t made incorrectly, but that the website was incorrect and they apparently are not responsible for what their website says. We will not be eating at this...