Came here around 9:30pm tonight. Usually go to the one in Prosper, but service sucks there. If I could give zero stars I would . . .
One of the employees is talking to someone he knows that’s in an stall near front door, which perfectly fine, except it’s a non-stop slur of profanity. “Some version of “f...” or “s...” every other word and loud enough that my younger kids could hear it through a closed window 3 stalls away.
Then his buddy coworker snorts and spits something nasty on the ground by the front door as he’s changing the trash bag, and of course, he and his trash mouth coworker think it’s funny as hell.
I work in construction industry and have teenage kids - I can deal with foul languages and typical teenage stupidity, but never in front of customers and certainly not when young kids could be present.
They also commented that they were planning on shutting their kitchen off early and refusing orders at 9:30pm. Probably doing customers a favor by turning them away.
Oh . . . did I mention that my order wasn’t complete either, but I wasn’t in mood to put up with...
Read moreOften times people leave reviews based on bad experiences, but I’m leaving a review based on a common good experience I have with the morning crew here. I come to this Sonic often for breakfast or when I’m wanting something to eat. Taylor and there is a man as well which I didn’t catch his name who are the morning workers they are always so professional! They are always kind and deliver good service from my experiences. Often times people don’t get praised enough when they do right and only called out when they do wrong. So I just wanted to acknowledge here that Taylor and her male co worker who works with her in the mornings always give great service and seem to be very professional! Keep the good works y’all! It’s day and night comparison from the service delivered in the morning vs if you go in the afternoon or night. Morning...
Read moreUpdate — As if things could not get worse, $7 for a tea and a soda. And that’s BEFORE you add a tip. You can’t make this stuff up. 😂😂
I've been a patron of this Sonic location for five years. The servers are always polite and personable, but the food is always hit or miss (with more misses than hits unfortunately). Overcooked tots, burritos so salty or greasy they are inedible. Your safe bet is always the coney, they are always good. Again I don't blame the employees they are all great, I just think there is somewhere along the path from the freezer to the tray where the process could be improved so that the food quality is more consistent.
Edit: Lowered review because I’m tired of getting home and my order is wrong, tired of not getting the sauces I asked for. I have decided to no longer visit...
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