Sonic Drive-In — Restaurant in Center

I placed an order online tonight, 10 minutes in advance so they’d have time to prepare the two drinks I ordered. When I arrived, I let them know I was there. I work in fast food- it sucks. I could see they were understaffed, and it was busy (really busy for a Sunday night). I didn’t mind waiting a little longer than usual.

I waited 40 minutes for two large drinks. I witnessed 4 other people, who arrived after me and placed their order’s there, get their orders.

I also calmly let the intercom woman know that I was still there, and it had been 35 minutes- she was rude. But I get it- being employed at a fast food chain isn’t anyone’s dream job, so I don’t expect to get treated like I’m top priority.

When the car hop gets there with my order, the drinks are wrong, watered-down, and flat. She was really sweet, and I emphasized with her, but 40 minutes?? My drinks were remade- someone probably spit in them, but that’s cool.

So after 45 minutes of waiting, I recommend hiring some more people. Or- maybe treat your employees better so they’re not understaffed and...

Went to purchase a meal and was going to pay with the digital gift card I have purchased on my Sonic App, it gave me the option to pay with it however it was giving me an error. After waiting 25 mins for our hot dogs the car hop came out and I told her about the payment problem and she said "Yeah they turned the App off because we ran out of hamburger meat so you cant pay with it either" so she went and asked someone else (mind you I have 3 drinks, 3 blasts. 3 fries and 3 hot dogs in my car........and another lady came out, I showed her $40 digital gift card and she couldnt process it so she wanted another form of payment after wed been sitting there 30 mins now at least.......informed her we didn't have it so she took the food and I'm assuming threw it away considering you cant serve it to anyone after that. Corporate has had a message...

Ordered 3 drinks on the app (paying in advance). 2 items were out of stock. The 3rd drink was ordered as light ice. It came with heavy ice. Asked for a refund, only refunded one item, had to go request from the manager for the refund of all items we did not get. My lady friend likes drinks that she can only get at Sonic. This Sonic is constantly NOT getting the orders correct. Not bringing you a drink carrier, not giving you correct drinks when specifically ordered a certain way (light ice, extra cream and vanilla, sold out) taking your payment whenever items are sold out and then telling you 5 to 10 days to get a refund,...