Papa Johns Pizza — Restaurant in Chamblee

Papa Johns used to have the best delivery, you would always receive your pizza faster then the estimated time. The last two times that I have ordered from this location delivery has been awful. The first time is took around 2 hours for my pizza to be delivered and they didn’t knock or update the tracker to let me know they delivered it so I don’t know how long it sat outside. I gave them a second try as I was having the pizza delivered to a different location that is closer to their store. I don’t know what happened exactly but for some reason the store’s address was showing as the delivery address. I didn’t know this until I called after waiting an hour for my pizza. I can’t remember who I talked to but they had an attitude and all he could say was that they called me several times. When I told him that I had not received a call from them he just said that he had even called from his personal cell phone. How exactly am I supposed to know that it is Papa Johns calling when they don’t call from their number. There was also no voicemails left so even if I had missed their call I wouldn’t even know why an unknown number was calling me. After almost a minute of silence he eventually asked for the address that it was supposed to be delivered to and said that he would get it out to me eventually. Not sure if it is going to be the same pizza they made an hour and a half ago or if they will remake it. I am still currently waiting for my pizza and will update this review if and when I...

After the last event with this papa johns, i thought i would give them a chance and they completely failed yet again. This time the pizza arrives in a decent time but the side ordered was not with it. Get inside open the pizza up and def not my pizza. Ordered a xl with hamburger, i get one with just about everything on it. Also, the name on the box was jonathan with a different number etc. Called the savoy location and told then i received the wrong pizza, the lady manager said she would look and put me on hold.... 15 mins later i hung up and called back. Was put on hold for another 5 mins, then i hung up and called back a few more times and was put on hold each time. Finally a young man picked up and asked me if i was jason and then said they cant help me bc they are busy..... i hung up and called corp. The corp female CS agent was nice and friendly and said they would have area managemwnt call sometime in the next 48. As soon as the paypal payment goes from pending to approved, i will file dispute on the payment. This unit has gone downhill in the last year or two and will no longer placing orders with papa johns. Ended up ordering a pizza from Marcos at Georgetown plaze and its very tasty. If you want good delievery pizza in the chamblee, doraville north brookhaven and dunwoody area, Marcos cant be beat. Just wish they had drinks.! Ive included a picture of the name on the box, which is def not me. Blurred out his last 4...

Avoid this store if you can. I placed an order with an estimated delivery time of about 30-40 min. After 1 hour the delivery was marked "delivered" although it wasn't. So I called the store and they said the driver "blew a tire or something " so they had to mark it as complete to change the driver and my pizza would be there in 10-15min. Ok no problem, I get it that stuff happens. Well fast forward another 45 minutes and no pizza so I call again and they said "the driver tried to call you to get the code to get into the building" I live in a house without a gate or anything. I ask what number he called and they said "I dont know". They said that my pizza would be delivered in about 45 minutes now. I ask to speak to the manager and they put me on hold (without saying a word) and i wait 5 minutes before i hang up. I call back and I hear them pickup the phone but put me immediately on hold again. After a few more minutes I call back and they pick up and they try to act like they dont hear me. I ended up calling corporate to make sure my order...