NEVER go to the McDonalds on Mahoning Ave. in Warren. The food and service was okay. However, after eating I used the restroom. Iâthe author of this review, not Van Owenâam female and used the womenâs restroom. Of the 2 bathroom stalls, I had to choose the lesser of 2 evilsâthe stall and toilet covered in urineâand attempt to clean it up using toilet paper, at least enough to be usable. The other stall, the small one, was literally covered in fecal matter, beginning not in but on the back of the toilet. It was then splattered like machine-gunfire across the back wall, finally leading to a pile partially within and partially down the side of the garbage can. Ledges porta-potties during a music festival are far nicer, even at their absolute nastiest. Very thankful to have eaten first, and then hit the bathroom, as this wouldâve really killed my appetite.
There werenât many customers, but there were multiple employees in and out of the bathroom over the time we were eating. The few customers who did enter seemed a bit disturbed when they came back out. I should have expected that something was amiss. Regardless, this implies that the restroom was in questionable condition for some time and that the restaurant staff were aware. While I was in the better stall, an employee literally entered the restroom, opened/surveyed the worse stall, and promptly walked out and back to the kitchen. She never returned with cleaning supplies. (I didn't know it was an employee until my traveling companion told me; I figured it was another horrified customer)
What I'm saying is that this isn't just someone's personal problem. (Everyone is susceptible to digestive upsetâbut seriously, clean up after yourself next time.) The problem does not end with the one who pooped the wall: this is an institutional issue. I hold every employee who saw that and said "not my problem" personally responsible. I noticed while eating that this location had A LOT of staff, and not a ton of customers relative to staff size. Additionally, it was a very slow time of evening. Therefore, under-staffing was not a concern. Since the institution was obviously aware of the problem, AND there were plenty of employees available to clean up the problem, I hold not only those individual negligent employees, but this collective McDonald's location as an entity responsible for this horror. It makes one question the cleanliness of other areas of the restaurant. If this is considered âacceptable,â Iâd hate to see what they call âdirty.â This reflects poorly on staff and on management. I assume the regional managers and corporate are still blissfully unaware.
TL;DR: What kind of person poops like that and doesn't even try to clean it up? More importantly, what kind of business lets that go on for so long??!!
(I have a photo, but for the sake of everyone currently searching for a place to eat, I will refrain from adding it to...
   Read moreTried going in the store to order to make sure our order was correct. Stood there for 20 minutes after I ordered and nobody was making our order. I finally said is that my order sitting there because those french fries have been there for 20 minutes she picked up the french fries threw them in the garbage and yelled for somebody to make more so ridiculously unprofessional. Then when we got the food, it was thrown together and by the time we got home, it was nasty. We havenât tried eating there for a few weeks. Gave my husband instructions what to get and said check the bags before you leave. Guess what he didnât and we are missing a sandwich for kids sitting at the table and one does not have her sandwich sick of this McDonaldâs being...
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I stop at this location every couple of months when taking the pup to the vet. Every time, I mean never once have I received hot crispy fries. Literally maddening!! I personally think it has to do with how busy the drive-thru is and if one order stops the line your food ends up sitting too long in the bag.
I would recommend you check your bag for accuracy & quality prior to pulling away from the window. This place is always hopping and if you pull away, you'd want to go inside. If not you will get stuck in the lo...
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