Caffe Romeo — Restaurant in Charleston

My girlfriend and I stopped in today for some gelato. She had never had it before, and I just couldn't continue to date her with that type of negativity. There were about 3-4 parking spaces beside this converted home to business, but ample parking roadside across from it. It is located in a cute house, and when you open the door you are created with the smell of fresh coffee and espresso, as well as the sight of around 10 delicious gelatos. After a quick tasting, I decided on the whiskey cream, and she jumped blindly into a cheesecake flavored gelato. We both got a medium cup, that was topped with a pizelle and a little baby mini cone.

The whiskey cream was phenomenal; it had all the soft notes of a whiskey, including the vanilla that is often lost when cooking with it. The cheesecake was very good too. Not too cream cheesey, not too sweet.

I also picked up an americano. This, sadly was the low point. While you could tell the grind of the coffee and espresso were fresh, and the beans were of good quality, there was a metallic taste to it that is typically found in coffee that has been brewed too hot. It's was still very drinkable, but I know they can do better.

The server/cashier made up for any downfalls with a chipper attitude, and a complete willingness to help.

I will absolutely be...

I had a terrible experience at this gelato shop. The lady who works there, Belva- was who was very rude and dismissive towards me. I arrived just half an hour before closing time and she had already put all the gelato away. When I asked her to tell me which flavors they had available, she refused to help and said she couldn’t help me. This lack of customer service is unacceptable. On top of the poor service, Belva’s attitude made me feel unwelcome. Only reason I even know her name is because I asked her her name. It was only my second time visiting the shop, so I didn’t have good knowledge of their flavors. Instead of being helpful and accommodating, she was short and unhelpful. It’s a shame because the environment of the shop is lovely and the owner seemed really nice and welcoming. However the terrible service I received from the server overshadowed and positive aspects of...

As the owner says: "It is not just an ice cream shop." This Italian owner is not only warm and welcoming, he's also incredibly passionate about the craft of making authentic, high quality gelato. And he has an infectious enthusiasm for sharing that passion with the community. The place itself is a beautiful and cozy spot. They've done a great job of creating an open, clean, and airy space that still feels so homey and charming. A corner bookshelf full of 'adoptable' books sits amidst various seating - couches, tables and chairs.. Not to mention the two outdoor spaces, both of which feel like a little refuge among the trees. Could not recommend this South Hills jewel enough, whether you're looking for a delectable gelato or just a cozy spot for a coffee and pastry in...