Went for dinner for a pickup at the tail end of the dinner rush. Chicken was not bad, but I can honestly say I've had better. Macaroni was like Stouffers, and the green beans were canned and lightly seasoned. Cant say anything about the muffins because they forgot them. Biggest issue though was the service. The 2 people working the front were awful. They guy with long hair had a "I don't care" attitude about pretty much everything, and the girl though not as bad was just kind of short with people. The thing that got me was whenever customers would call she wouldn't take the phone orders even if she wasn't doing anything and the guy was busy. She would say please hold and then put the phone down and stand at the register and talk about going on break and having to work the weekend. I get it, no ones goes to work and 100% all the time every time, but the manager should try and sort that stuff out because if they front of house doesn't care then how should we think of the back of house or management. All in all, fix the service and maybe spruce up the sides and it would be an astronomically...
Read moreThis one star makes me sad.
I had a promo credit for Postmates delivery and decided that fried clams were in order. I've had take out from Pollard's before (way before Postmates was even an idea) but have never been this disappointed in my meal. For the same amount of money I can get 3 times the amount of clams from Captain D's. I know clams aren't their forte, they are called Pollard's Chicken for a reason, after all, but what was delivered to me was more of a snack size with sides. I ordered the clams platter with mac n cheese and baked beans and ordered sweet potato fries and what they list as 'homemade corn muffinS' which is in fact, one muffin. Of all that food, the hush puppies tasted the best. The SP fries weren't cooked all the way through, the corn muffin was somewhat tasteless and the clams weren't just disappointing in quantity but quality as well. I brought the mac n cheese and beans home but ended up just throwing them away.
After delivery, taxes/tip and meal cost, those 2 hush puppies cost me $23.57.
Ya win some, ya lose some. That meal fell into the...
Read moreI had lunch from Pollards Chicken in Great Bridge recently. I've been working from home for months, as have many of us, and just needed something different. I didn't feel like driving out. The lunch hour is to short for the drive there and back, so to maximize my hour I had the meal delivered via DoorDash.
I ordered the 4-Piece Chicken meal which comes with a breast, thigh, wing and drumstick. Along with that 2 sides and a couple of puffs. Sides were mashed potatoes with their chicken gravy and fried okra.
The meal arrived very quickly after the driver picked it up and was still hot upon delivery. I enjoyed half of it for lunch and the other half for dinner. Zero complaints. I'm looking forward to having some more Pollards soon. Especially their chicken gravy....
Read more