Subway — Restaurant in Chico

There was only one employee working when I walked into the store, he immediately greeted me very warmly and let me know it was going to be a bit before he got to me... There were 4 other people in front of me, several phone orders and about 7 online orders before me and this young man, who was completely swamped, kept an incredibly good attitude and positive disposition the entire time. By the time he got to me and made my sandwich, he was still in an excellent mood, made my sandwich exactly the way I wanted it, and I had my sandwich and was at my table within 15 minutes of walking through the door.. I would call that incredible workmanship and it's something you just can't teach people, and this guy had it in spades. Thank you for an incredibly positive and warm experience, for which I will surely be back to the store again. (should any of you wonder, the employee was Gavin, and he is an absolute SuperStar at his craft... Which goes far beyond making...

I ordered a sandwich through the app and also got an Oreo footlong cookie. The food was made quickly, but I made a simple request in the app. "Please cut the sandwich into 4 pieces and wrap them separately". In hindsight maybe that was too much to ask, but the sandwich wasn't even cut 4 times when I unwrapped it. I was going to split the sandwich between me and my friends and now we need to go ahead and cut it ourselves. When I got there to pick up the food, the cookie wasn't even made yet, even though the order said it was "ready". So I had to stand there for around 5 min while they made the cookie. On top of that I gave them a 15% tip, because of what I asked them to do. The experience I had was terrible and I am unsure if I will ever go here again. The only reason I went here in the first place is because it's one of only 2 subways in Chico honoring the "any footlong for $6.99" deal. They lured me in, and I was still...

Was there few weeks ago most the time no issues but few times had issues with same 2 employees. Two your guy employees are obviously BFF and rude AF to the customers and sloppy slow idfc about your sandwich attitude

And a few other times before this experience they won't serve me at 7pm when online and door on store says open until 9pm. I'll walk in they say closed I thought was joking then they got pissed and acted tough like they had a issue I left because this is not the first time and they keep acting like that and wanna get physical we can handle it

Any other time they are not working no problem...