I'd give it zero stars, if Google allowed me. Each time we go in there (store out by commerce parkway and st. joes), they are understaffed, the employees openly expresses to us the customer that they are disgruntled about their job (you don't even have to ask them... they just start talking, and it's just slowww. Last time we were in there a few weeks ago, the place was a jungle (thermostat set way up), employee was sweating all over the ingredients. They expressed that they are understaffed and had been working all day (12 hours) since their backup didn't come in? The backup was this other kid, he's the one from the time before who told us all about his truck being totaled and he has to work to pay off his truck that wasn't insured. The lady from the previous visit also told he left out a detail on his story that he'd been drinking and driving. Like- it's just too much, I'm all for small talk, but we're hearing things that shouldn't be said to customers. Less chatty chatty, more sandwich making. I know staffing is hard to get, but bump up pay a hair and get some higher-caliber people hired on who are dependable and take the job serious. Think we're going to skip this Subway for a while, see if things change down the road. And please clean those intake vents on the ceiling right above the food... without the food...
Read moreThis is consistently the worst Subway location that I have been to. The sandwiches are usually made wrong and the place is dirty. Today the sandwich that I got was at least good, but the person working had no idea what he was doing, and as the other person working told the customer in front of me, he "has been here long enough that he should know what to do." All but 2 tables were dirty. After I paid, one worker clocked out and the other disappeared for 10 minutes. A customer walked in, waited for a few minutes, and then left because no one came out to serve him. An alarm went off for about 5 minutes before I finally left and the worker still hadnt come out to shut it off. The worker also left the lid covering all of the cold table meats open while he...
Read moreOrdered a spicy Italian with lettuce, onions, green peppers and black olives with pepper jack cheese for delivery and got I huge pile of pickles with nasty looking lettuce .... Wanted me to drive back to fix their error which will not happen and now waiting to see if the manager will actually call back to fix the problem as I won't eat that.. manager never called but a staff member did and said to reorder the sandwich thru door dash and would send refund.. well they sent a refund for the sandwich only and made me pay $6.67 in delivery fees for a $5 sandwich which they messed up on.. never again.. negative promotion is now on the way ... Dry bread, soggie nasty lettuce along with rotten onions.. way...
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