Ika Sushi & Grill — Restaurant in Chula Vista

If you’re seeking an unforgettable experience drenched in disappointment, look no further. This place serves up a hearty helping of regret with a side of excuses. The culinary journey here is more akin to a tragic saga, where taste buds go to wither and dreams of good food come to die.

Let’s talk service—because clearly, they won’t. The lady at the front desk seems to have mistaken her role for ‘Ambassador of Attitude,’ expertly blending indifference with a dash of rudeness. If there was an Olympic event for bad customer service, she'd be bringing home the gold.

Expect bad food, worse service, and a plethora of excuses served cold. Dining here isn’t just a meal; it’s an exercise in patience and lowered expectations. Bon appétit—if you dare.

The owner contacted me and does want to do better. I do appreciate their efforts, as it was a terrible experience. I ordered pick up and then called ahead to ask when it might be done for timing. They told me ten to fifteen more minutes. I arrived 25 minutes in case it was not ready. The hostess then helped another pick up and promptly provided them their food within five minutes. I figured mine was in the works, I was wrong. After waiting another ten minutes, I asked for an ETA. The hostess then said they would look into it. Then came back to say it would be ten more minutes. I waited another 20 minutes before inquiring again, only to be told 10 more minutes. Another pick up who ordered at the hostess ten minutes after me, came and got their food. All in all, I waited at the hostess stand for an hour, which was in addition to the 30 minutes before coming down.

I thought, oh maybe they forgot my order and had to remake it. Nope. Rice--cold, gyoza--cold, tempura sushi--cold. All the while the hostess ignored me and would not even make eye contact or talk to me about the issues. She ignored me to talk to friends outside the store...

I use to love coming here, been coming for years and service was always exceptional. My server would always be Bobby and honestly loved coming back cause of him he always gave great service and made the party I was with feel welcomed . I came for a going away party on the 11th with my family. We were a party of 13 and Grecia was our server. To start off she was terribly rude with an attitude anytime we asked for something. We were there for 1 hour and half and didn’t get refills, My family order the wrong thing and we tried to explain the mistake and all we were told was that they can’t take it back cause it was made even though it never touched the table, they made sure we even paid for it. Even the manager that came wasn’t understanding about a simple Sushi mistake. I’ve worked in the industry for many years and I’ve never heard of that. Mistakes happen but you make sure the table is happy especially when it’s a big table and can potentially bring more service if service is great. To top things off Food took forever to come out around 40 minutes for ramen and a steak plate that wasn't cooked right. Our whole order was over 560 dollars tip included with a service that I honestly wish I didn’t have to tip. I honestly don’t do bad reviews but this time i had to cause Grecia was terrible and will push away customers both new and regulars with an Attitude like that. Food that day was not to par to what I’ve had both sushi and plates. This review really could have been avoided even if food was bad but our server and the manager is the main reason why I’m leaving a review like this. The whole vibe with my family was ruined that night because we all felt like we weren't wanted there the server made damn sure to ruined our night after already knowing she was going to be tipped for a...

My husband and I have been having trouble finding a good sushi place with fresh seafood, where you can sit at the sushi bar. Before the pandemic this was easier. We found IKA and it's now our favorite, right in our own neighborhood. You don't need to leave Chula Vista for good food and good service. We've been a few times and they recognized us the 2nd time we came in. My hubby has that affect on people and I'm not kidding. The sushi is so fresh and tasty. The sushi chef's are fun to interact with. The atmosphere is nice. The parking is good. I brought one of my coworkers here yesterday and I ordered the teriyaki chicken (photo attached). It was wonderful. Like no other I've tried. Not too sweet, loads of fresh veggies, large serving. Enough for two. This will be a go to...