Subway — Restaurant in Chula Vista

I ordered online at 6:30pm and was told my order would be ready at 6:50. I got there just before 7pm. There was sign on the door saying "Bathroom! Back soon!" I waited outside for over 10 minutes in the rain and then walked back to my store in the same shopping center. I want a refund. I am looking across the parking lot and the sign is still there. It's 7:20pm. I called and it just says that the mailbox of the person I am calling is full. I could see my sub sitting on the rack but can't get to it. This is my worst Subway experience without a doubt. I paid nearly $10 and no food has been given.

I went to send this to Subway but don't have a store number. They say it's on the receipt but because my money was taken and no food was given, I have no receipt.

Edited: I was able to get my food at 7:25 when it reopened. It's possible he was having a personal issue and he was the only one in the store. I just put me in a real bind because I had my own store the manage and only a...

Each time I go in this subway something is wrong soda machine not working on cherry coke for months. Today I went in ordered two subs the guy that was helping us was just throwing them together I asked for mayo and mustard he put so much mustard on mine I couldn’t eat it all on the other one he did the same with mayo..when I went to pay I asked for two drinks he tells me he only has diet drinks in the machine. Had to buy a bottle and sprite was the only soda they had that wasn’t diet.. I paid he says oh napkins cuts me off from a roll that looks like the kind they have in bathrooms to dry your hands said they were out of napkins.. this is terrible I wanted to just walk out but I tried to control myself since I had already paid 14.00 dollars.. Don’t know who owns this place but you...

NONEXISTENT CUSTOMER SERVICE AT THE PROCTOR VALLEY SUBWAY. We ordered six sandwiches online. Upon being notified the order was ready for pickup we went in only to learn that the Proctor Valley Subway had voided the order due to being out of certain items. While the counter girl claimed she had tried to contact us re the order, no effort was made to contact us according to my phone, and no message left Then she said I'd have to track my credit card to make sure the order was actually voided and the charge reversed. My coworkers and I were just out of luck...too bad! Save your money for a shop that cares to have...