We ordered a large pizza, 4 calzones, 4 mozzarella cheese sticks, 2 steak hoagies, 2 fish hoagies, & 2 turkey hoagies; we received a call saying that they were behind schedule and offered us a complimentary 2 liter. When the driver arrived with our order we did not recevie all the food that we had ordered and paid for (we only received the large pizza, 1 calzone, 4 mozzarella cheese sticks, 2 steak hoagies, 1 fish hoagie, 1 turkey hoagie, & the complimentary 2 liter coke cola). After speaking with a supervisor she told us that the missing food would be delivered and that there would be no charge. When the 2nd driver arrived with our missing food she charged us 28.76 for delivering the food; after explaining the situation to her and what one of supervisor's told us she gave us back the money and left. Not even 10 minutes later we received a rude phone call from someone who works at LaRosa's accusing us of cheating his driver out of money. We tried to explain the situation to him and told him what one of the supervisor's told us but he refused to listen. We have ordered from here in the past and the service was good, now it leaves a lot to be desired. The past few times we have ordered from this location our orders were messed up, incomplete, or both I would not recommend this location to anyone.