Carl’s Jr.

If I could give lower then 1 star it would be in the negative. Drive thru in the evening took 25 mins. Confirm what we ordered again at window. Get home & 4 combo meals are completely wrong. Only ketchup on the California Classic which has everything. Fries hard & cold. Called right away. Katie was filling in from another store & should be in customer relations she was so nice! Took my name & put it on the list for a complete order redo. Go in the following week & was met with the rudest girl with funky colored hair & a smart mouth. Wouldn't look at the sheet with notes from Katie. Refused to redo our messed up $21 order. Might not seem like a lot of money but it was hard earned & nothing in return. Called manager next day & left a message. He never returned call. Emailed customer service. Its been over a month. No resolution. Will not be spending anymore money here. Go somewhere else. Be treated with respect & get your money's worth!