Starbucks — Restaurant in Citrus Heights

I dont usually leave reviews unless its to compliment small businesses. But this time I just had to say something. I've only been to this location a handful of times since I work nearby and rarely get Starbucks on any occasion. But whenever I do have that rare craving, this location always seems to disappoint. Three weeks in a row, all on Sundays, Ive had my drinks made wrong. I dont know if its because the barristas cant read their own abbreviations on the cups or in the system but I ordered coffee blended Frappuccinos and always got caramel Frappuccinos, which is way off. I even got a coffee frap with caramel and whipped cream in it when I never asked for it. And then when I actually ordered a caramel frap for a coworker and a coffee frap for me, they made two coffee fraps instead even though the caramel frap had customized instructions for extra caramel and stuff like that on the cup. I get that Sundays are busy but I'd rather they'd slow down and actually read my order rather then rush through it and get it wrong...

I don’t usually leave reviews, but this visit to Starbucks was unbelievably bad. First off, the service was horrible. The staff looked like they didn’t want to be there and treated customers like we were bothering them just by ordering. They were rude, dismissive, and completely uninterested in helping.

I ordered a simple drink and a sandwich, and somehow they managed to mess both up. The coffee was lukewarm, tasted burnt, and had the wrong milk. The sandwich? Cold in the middle and soggy like it had been sitting around forever.

The whole place was a mess too—tables sticky, trash overflowing, and no one seemed to care. I honestly don’t know how this location is still running. Definitely not what you expect from a brand like Starbucks. I won’t be coming back, and I wouldn’t recommend it to anyone. Total disappointment from...

First of all I do thank you and your other amazing employees for making my drinks. Today apparently my drink was millions steps long and was a big deal as he rolled his eyes. Ok starbucks employee today some man that's always like awesome totally. I will no longer come to this location because it was a waste of your couple minutes of your worl life to make my millions of steps drink. Train your employees to keep their opi ions to them self or polity walk away then proceed to talk. Maybe also train them to have more of a happy facial expression rather then dull bring that other lady to the drive threw she was nice kind and never complained and was always so happy and cheerful. Now we got these dull non cheerful employees working mornings. Drink some...