The Pizza Joint — Restaurant in City of Gloversville

We have been loyal customers of the Pizza Joint for over a decade. While we have never found fault with their food we do take exception with the highly unprofessional nature of one staffer in particular named Amanda. Busy Saturday night, our order was a little messed up, understandable, we're easy going folks, just fix it. No harm, no foul. Amanda though seems to think she can treat the customers like she is a parent teaching a naughty child a lesson because there was a miscommunication due to the lack of training that she (as self proclaimed manager) should have previously provided to the young lady who originally took our order. When I told her I no longer wished to speak to her and would be calling the owner in the morning, she proceeded to return call my home phone not once, not twice, but FOUR more times, in under 8 minutes, until I had to advise her that her repeated calls were a harassment and any further contact from her would be met with a visit from the local police. Seeing as they have had another such visit just recently, due to an issue with irate customer, perhaps the fault is not in the establishment itself but in the choice of persons whom they have...

Terrible costumer service.. I order from there 2-3 times a week and today we ordered a roast beef sub which smelled like fish, it didn't smell right at all. So we called to see if they could help and ended up getting hung up on 3 times, she had such an attitude. They told us that it was new and they had smelled it and it smelled fine. Well ours didnt, even said they could send someone to smell it if they didnt believe us. They said maybe it's the ranch making it smell like that..we smelled just the meat and still smelled awful. So now I have nothing to eat and a sub that smells terrible. A good restaurant would have sent a new sub or at least tried to find a solution. Pizza Joint in Gloversville is not trustworthy and offers no help if you need it. They have lost our business forever. And every one I know is going to hear about this. I am so disgusted by the sub and the terrible attitude the lady had. Dont pick Pizza Joint to eat at. I just love throwing money away, especially since that was supposed to feed me for the day, money isn't everywhere here. Such rude people these days. She needs...

For a place that names itself THE PIZZA JOINT, they best be good at pizza. Well we were sadly mistaken. The first night we tried the specialty pizza "Buffalo Chicken Pizza" the dough and the crust of the pizza was on point. The chicken was terrible. Possibly day old left over fried chicken that was extremely dry and had no flavor. We also got bone in wings HOT. This was the highlight of the night an the reason we entertained ordering from here again. Well tonight they would get no stars. The supreme pizza was so overloaded that the middle was soggy and the crust and ends were BURNT. WE LOVED THE wIngs last time so we tried them again but went a little hotter and boy oh boy was that a train wreck. It was like a buttered soup with a dash of hot sauce. Not sure if they mixed our order with some one else or not but I dont think we will be ordering from this joint again. Possibly the cooks were smoking the joints and that's why our food was so bad tonight. Sad because I love pizza...