Wendy's — Restaurant in City of Johnstown

Firstly I want to say I did reach out to the company as the receipt and store manager directed me. With no response before leaving this review.

I went to this establishment for a burger and fries on a busy afternoon as a solution to my current starvation.

I was asked to pull to the side and my order would be brought out. I waited recieved my meal and left. As I live 45 mins away but am in the area every weekend.

I stopped off half way on my journey home and opened up the bag and recieved the wrong burgers. 😑 irrated of course as the ones I ordered are more expensive then the ones I had recieved but it was to late to turn around. I pull out the cheese fries just to see SEVERAL HAIRS black in color all over them. Throughly disguised I contacted the store and was told to use my receipt to file a complaint and was hung up on.

Classy 😉 . I did follow the instructions and to my suprise no one cares. So thanks for nothing and I will certainly never return to this establishment again. Wrong food. Food covered in someone's hair, rude employees who hang up on you when you try to let them know. I'll take my money...

I’m not sure what’s up with the night shift, but the last two night I ordered from there and BOTH orders were completely wrong! Not to mention, one was placed with DoorDash. First night I ordered a dave’s double and a spicy crispy chicken sandwich(even states so on the receipt with a cashier named “Dakota” on the receipt) and I received what looked like one of the Bourbon burgers and an asiago chicken sandwich. Totally two different sandwiches then what I ordered. Then tonight, through the drive-tru…same cashier name and everything. Ordered again a Dave’s double combo meal with no onion and tomato, asked me single/double..etc and what size.And repeated it back to me. But when I check my bag when i leave, the receipt says I got a triple cheese burger and everything else was rung in separately, making it cost me more money. Didn’t even ring it in as I wanted it to be. How...

ALWAYS. MAKE SURE. TO CHECK YOUR FOOD BEFORE DRIVING AWAY. I asked for ketchup, I got sweet and sour. No napkins either or salt packets like I asked. you typically have to make them correct the order cause they mess up so much. And if you forget to check before leaving, chances are youre gonna be eating what you didn't ask for. I've had so many mishaps with Wendy's to the point most the time they get my simple orders wrong so bad they once gave me that nasty soda water stuff when I ordered a pop. Like $3 for them to look at their (obviously empty) pop machine fill up my cup and give it to me no problem. The food is good but overpriced and I swear most the workers don't understand how to take an order and put the same...